Workflow item does not exist in inbox

[Aris Widodo]

Hi Experts,
 
I have problem with user inbox. Workflow succesfull run. I have check in
SWI1, the condition WI is Status ready, but when i check the agent is empty.
I have check with "Overal View" also WI has send to correct user.
Authorization and User have complete. This happen only several user.
Please give me your advise to solve this problem. I am in 4.6C.
 
 
 
thanks
Aris Widodo