Workflow item does not exist in inbox

[Dart, Jocelyn]

Hi Aris,
Check:
1. The desired agent is a possible agent of the task underlying the work
item
2. The rule used on the workflow step finds the desired agent
3. The desired agent has access to the user inbox and authority for the
appropriate
workflow functions (e.g. display work item, view work item, etc.)
4. If HR structural authorisations is turned on, check the agent has the
appropriate
structural authorisations.
 
All of the above must be correct BEFORE the work item is created.
 
It sounds like the agent might not be a possible agent.
Regards,
        Jocelyn Dart
Consultant (EBP, BBP, Ecommerce, Internet Transaction Server, Workflow)
SAP Australia
Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
Tel: +61 412 390 267
Fax: +61 2 9935 4880
 
 
-----Original Message-----
From: Aris Widodo [mailto:ArisW at Excelcom.co.id]
Sent: Monday, 7 January 2002 1:21 PM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Workflow item does not exist in inbox
 
 
Hi Experts,
 
I have problem with user inbox. Workflow succesfull run. I have check in
SWI1, the condition WI is Status ready, but when i check the agent is empty.
I have check with "Overal View" also WI has send to correct user.
Authorization and User have complete. This happen only several user.
Please give me your advise to solve this problem. I am in 4.6C.
 
 
 
thanks
Aris Widodo