TS70008373

[sanjiv bajpai]

Michelle,
         Remove the general task assigment from the
task and create the agent assigment as user in the
task . Display the task and use menu path Additinal
data -> agent assigment ->maintain ,   use the key F5
to create agent assigment and F8 for changing the
attribute. Let me know if you need more info.
 
Sanjiv Bajpai
Webflow Inc.
 
--- Michelle Crapo <MCRAPO at perrigo.com> wrote:
> Hi,
>
> I work for a company that has just upgraded to 4.6C
> from 3.1H.  We only use workflow for our EDI system.
>  (At this point)  From 3.1 to 4.6 there is a "new"
> task.  The task is 70008373.  I can't trace where
> the task is being "triggered" from.  It is sending a
> error message to everyone's inbox.  This "error"  is
> actually an information message about statuses.
> -And the idoc status are being updated.
>
> We would like to quickly stop this from happening...
> So.....
>
> 1.  Has anyone run into this problem?
> 2.  I've tried looking for events in the task and
> doing a where use to see where this is used in
> workflow.  No luck.  Is there a way to stop these
> messages from occurring?  Switch off the task?
> 3.  If  I can't switch off the task, is there a way
> to limit this so only one user will receive the
> messages?
>
> Thanks in advance.  I am VERY new to workflow.
>
> Michelle
 
 
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