Confused deadline reactions

[Dr. Ulrich Mende]

Hi, Stefan - thank you very much for your efforts. So we are enthusiastic
about solving our problem with your oss note. Best wishes and thanks again.
Uli
 
 
 
 
----- Original Message -----
From: Baeuerle, Stefan <stefan.baeuerle at sap.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Wednesday, June 06, 2001 9:13 AM
Subject: Re: Confused deadline reactions
 
 
> Hi Ulrich,
>
> WL411 means that no successor is definend for a result of a workitem. This
> may occur when a deadline is reached and the wrong deadline indicator
(LSD,
> LED,..) is used to find the following step.
>
> The usage of the wrong indicator will only occur, if multiple workitems
with
> different deadlines are processed by job SWWDHEX and this is the same as
you
> mentioned in your first mail. Also, it will not occur at every workitem
but
> depends on the sequence of the workitems in SWWDHEX.
> The only point is, that in your scenario an successor is defined (but the
> wrong one (other deadline) is triggerd). Therefore, note 397576 should
also
> solve your problem.
>
> Best regards, Stefan
>
> -----Original Message-----
>> From:   Dr. Ulrich Mende [mailto:wug at mende-edv-beratung.de]
> Sent:   Dienstag, 5. Juni 2001 21:59
> To:     SAP-WUG at MITVMA.MIT.EDU
> Subject:        Re: Confused deadline reactions
>
> Hi, Stefan -
> thanks very much. I had a look at note 397576. It describes an error WL410
> occuring after deadline was reached.
> We did not get such errors, but nevertheless I will apply it.
> Best regars  Uli
>
>
>
> ----- Original Message -----
>> From: Baeuerle, Stefan <stefan.baeuerle at sap.com>
> To: <SAP-WUG at MITVMA.MIT.EDU>
> Sent: Tuesday, June 05, 2001 9:12 AM
> Subject: Re: Confused deadline reactions
>
>
> > Hi Susan, hi Ulrich,
> >
> > take a look at note 397576. This note should solve your problem.
> >
> > Hope this helps,
> > Stefan
> >
> > -----Original Message-----
> > From:   Susan R. Keohan [mailto:skeohan at MIT.EDU]
> > Sent:   Montag, 4. Juni 2001 15:08
> > To:     SAP-WUG at MITVMA.MIT.EDU
> > Subject:        Fwd: Confused deadline reactions
> >
> > On behalf of Ulrich Mende (info at MENDE-EDV-BERATUNG.DE)...
> > >Hello workflowers,
> > >in a productive system 4.5B we have a problem with deadline monitoring
of
> > >workflows. For an approval step we use both: Lates Starting Date ( LSD)
> > >deadline and Latest Ending Date (LED) deadline as well.
> > >Modelled reactions:
> > >After LSD:  send a reminder mail to the approver (offset = 4 days)
> > >After LED:  forward to the director (= boss of the approver) (offset =
9
> > >days)
> > >We have about 1000 workflows per day and over a period of one year
> > >everything worked fine.
> > >
> > >Now the system was down for 5 days. After the restart hundreds of
> workitems
> > >were forwarded, what is easy to explain: batch report RSWWDHEX was not
> > >running the last 5 days too.
> > >But, evidently, report RSWWDHEX now confuses LSD and LED in some (not
in
> > >all)
> > >cases. It forwards workitems which have just reached the LSD, skipping
> the
> > >reminder mail, while LED is stiil 3 days ahead. The  concerned director
> is
> > >not amused by his overflowing inbox...
> > >The calculation of LSD and LED  is correct, as shown by the workitem
> > >details.
> > >So I suspect that SWWDHEX under stress behaves not normally...
> > >
> > >Has anyone of you already faced this problem?
> > >
> > >Best regards  and thanks  Uli
> > >