Confused deadline reactions

[Baeuerle, Stefan]

Hi Ulrich,
 
WL411 means that no successor is definend for a result of a workitem. This
may occur when a deadline is reached and the wrong deadline indicator (LSD,
LED,..) is used to find the following step.
 
The usage of the wrong indicator will only occur, if multiple workitems with
different deadlines are processed by job SWWDHEX and this is the same as you
mentioned in your first mail. Also, it will not occur at every workitem but
depends on the sequence of the workitems in SWWDHEX.
The only point is, that in your scenario an successor is defined (but the
wrong one (other deadline) is triggerd). Therefore, note 397576 should also
solve your problem.
 
Best regards, Stefan
 
-----Original Message-----
From:   Dr. Ulrich Mende [mailto:wug at mende-edv-beratung.de]
Sent:   Dienstag, 5. Juni 2001 21:59
To:     SAP-WUG at MITVMA.MIT.EDU
Subject:        Re: Confused deadline reactions
 
Hi, Stefan -
thanks very much. I had a look at note 397576. It describes an error WL410
occuring after deadline was reached.
We did not get such errors, but nevertheless I will apply it.
Best regars  Uli
 
 
 
----- Original Message -----
From: Baeuerle, Stefan <stefan.baeuerle at sap.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Tuesday, June 05, 2001 9:12 AM
Subject: Re: Confused deadline reactions
 
 
> Hi Susan, hi Ulrich,
>
> take a look at note 397576. This note should solve your problem.
>
> Hope this helps,
> Stefan
>
> -----Original Message-----
>> From:   Susan R. Keohan [mailto:skeohan at MIT.EDU]
> Sent:   Montag, 4. Juni 2001 15:08
> To:     SAP-WUG at MITVMA.MIT.EDU
> Subject:        Fwd: Confused deadline reactions
>
> On behalf of Ulrich Mende (info at MENDE-EDV-BERATUNG.DE)...
> >Hello workflowers,
> >in a productive system 4.5B we have a problem with deadline monitoring of
> >workflows. For an approval step we use both: Lates Starting Date ( LSD)
> >deadline and Latest Ending Date (LED) deadline as well.
> >Modelled reactions:
> >After LSD:  send a reminder mail to the approver (offset = 4 days)
> >After LED:  forward to the director (= boss of the approver) (offset = 9
> >days)
> >We have about 1000 workflows per day and over a period of one year
> >everything worked fine.
> >
> >Now the system was down for 5 days. After the restart hundreds of
workitems
> >were forwarded, what is easy to explain: batch report RSWWDHEX was not
> >running the last 5 days too.
> >But, evidently, report RSWWDHEX now confuses LSD and LED in some (not in
> >all)
> >cases. It forwards workitems which have just reached the LSD, skipping
the
> >reminder mail, while LED is stiil 3 days ahead. The  concerned director
is
> >not amused by his overflowing inbox...
> >The calculation of LSD and LED  is correct, as shown by the workitem
> >details.
> >So I suspect that SWWDHEX under stress behaves not normally...
> >
> >Has anyone of you already faced this problem?
> >
> >Best regards  and thanks  Uli
> >