Sending mail to Internet account from EBP does not always wor k

[LANGE, BODO]

Hi Arnoud,
in any case you need to configure the Internet Mail Gateway (SCOT) or =
use a
Connector
to directly connect to a Mail Server (SAP Exchange Connector).=20
The configuration is well documented and depends on the platform your =
EBP is
installed on (see online documentation).
 
If you need further Info let me know.
 
Bodo
 
-----Original Message-----
From: Van Heerde, Arnoud=20
Sent: gioved=EC 30 agosto 2001 12.36
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Sending mail to Internet account from EBP does not always work
 
 
Hello Workflowers,
 
A customer is using standard templates for the approval of the shopping
basket in EBP 20C. However when mail is sent to the user (approver) it =
is
sent to his/ her EBP inbox and not to the e-mail address that is =
maintained
for this user. It is possible to send a mail to this Internet account =
from
the workflow, for example when we create a template of our own with a =
send
mail step and enter the e-mail address directly. It is of course =
possible to
configure automatic forwarding with SO36/SO13, but since I have read =
the
message below previously submitted by Jocelyn, I am wondering if I am
overlooking some setting we have not made.
 
Thanks in advance for any suggestions!
 
Arnoud
 
-----Original Message-----
From: Dart, Jocelyn
Sent: Friday, July 20, 2001 7:38 AM
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Express Messages on BBP Web GUI
 
Hi Dave,
All mails sent out automatically from BBP/EBP workflows are always
sent to the user's email address and not to their BBP/EBP inbox.
Only workitems are automatically sent to their inbox.
So I guess you are talking about users manually creating messages
in the inbox? In which case normal inbox substitutions (as opposed
to workflow substitutions) should allow you to forward the mail on.
Regards,
        Jocelyn Dart
Consultant (EBP, BBP, Ecommerce, Internet Transaction Server, Workflow)
SAP Australia
Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
Tel: +61 412 390 267
Fax: +61 2 9935 4880