Workflow deadline

Fri Aug 17 18:52:54 EDT 2001

We have the same problem. We get the message "This work item has no
description"  for the text mail after running the program.
If you have defined a text for the deadline, for example text type 0122 =
of
task TS10008069, the program is not using it.
The program only uses "normal" (0120 task description) text, not =
"deadline"
text.

So I believe what we can do is modify the program in order to get the =
0122
text for the monitored task, for each deadline workitem.
Function SWU_GET_TASK_TEXTLINES with appropiate parameters gets the =
defined
text and merges it with the container data.

Regards

Cristian Gonzalez

> -----Mensaje original-----
> De:   Dave Aitken [SMTP:daitken2 at csc.com]
> Enviado el:   viernes 17 de agosto de 2001 4:31
> Para: SAP-WUG at MITVMA.MIT.EDU
> Asunto:       Re: Workflow deadline
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> Cristian,
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> I had a requirement to do this in EBP (2.0b), but it seems that when =
the
> report RSWUWFMLEC runs, it only seems to identify executable work =
items
> rather than just  a text e-mail indicating that the deadline has been
> reached. So these mails go to the EBP inbox rather than the clients
> exchange inbox. It would be great if I could get these text e-mails =
sent
> out as well.
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> Am I missing something?
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> Regards
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> Dave Aitken
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> Gonz=E1lez Cartagena Cristi=E1n =
<E_CGonzalez at entel.cl>@MITVMA.MIT.EDU> on
> 16/08/2001 17:46:12
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> Please respond to SAP Workflow Users' Group <SAP-WUG at MITVMA.MIT.EDU>
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> Sent by:  SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
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> To:   SAP-WUG at MITVMA.MIT.EDU
> cc:
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> Subject:  Re: Workflow deadline
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> Hi,
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> Another way to do it if you only need to send an email when the =
deadline
> is
> reached: you can schedule
> the report RSWUWFML or RSWUWFMLEC, it can take the deadline workitem =
to
> SAPOffice, i.e. outlook or whatever mail you have connection to.
> At least it works in EBP.
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> Regards,
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> Cristian Gonzalez
> Soluziona
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> > -----Mensaje original-----
> > De:   Dart, Jocelyn [SMTP:jocelyn.dart at sap.com]
> > Enviado el:   jueves 16 de agosto de 2001 2:42
> > Para: SAP-WUG at MITVMA.MIT.EDU
> > Asunto:       Re: Workflow deadline
> >
> > Hi Brindha,
> > Peter's absolutely correct - what you want is modeled deadline
> monitoring.
> > Have a look in the R/3 library for a more complete description.
> > Also depending on your R/3 version, you should find a wizard to =
help you
> > set
> > up the modeled deadline monitoring in the menu options when you are =
in
> the
> > workflow
> > builder.
> > Remember the modeled deadline monitoring wizard and library =
descriptions
> > show you
> > how to kill the original workitem and do something else - it's up =
to you
> > to
> > add
> > the alternative processing in the "Processing Obsolete" path - in =
your
> > case
> > that
> > would be your steps to
> > a) send your email
> > b) create a new workitem with the alternative agent assignment
> >
> > If you can get hold of a BC601 manual it should be explained in =
there
> > also.
> > Regards,
> >         Jocelyn Dart
> > Consultant (EBP, BBP, Ecommerce, Internet Transaction Server, =
Workflow)
> > SAP Australia
> > Email jocelyn.dart at sap.com <mailto:jocelyn.dart at sap.com>
> > Tel: +61 412 390 267
> > Fax: +61 2 9935 4880
> >
> >
> > -----Original Message-----
> > From: Roehlen, Peter [mailto:PRoehlen at powercor.com.au]
> > Sent: Thursday, 16 August 2001 1:41 PM
> > To: SAP-WUG at MITVMA.MIT.EDU
> > Subject: Re: Workflow deadline
> >
> >
> > Hi Brindha,
> >
> > You may need to refer to the help for more detail, but my =
understanding
> is
> > that you have one of two options for deadline monitoring in each =
step in
> a
> > workflow template.  You can either choose to just send an email in =
which
> > case the workitem remains in the existing agent's inbox, or you can
> choose
> > to 'model' how the deadline will be handled.  If you model the =
deadline,
> > you
> > will get an extra branch(es) in your workflow template, in which =
you can
> > nominate what actions are to take place, for example:
> > - termininating the workitem (ie so you can escalate to someone =
else's
> > inbox)
> > - sending mail, if the standard mail notification feature is not
> adequate
> > or, as in your case, you want to both send a mail and also move the
> > workitem
> > to a new person.
> >
> > Hope this helps..
> >
> > Peter Roehlen
> > Team Lead - SAP Technical & Development
> > Powercor Australia Ltd
> > 0409 950 263
> >
> >
> > -----Original Message-----
> > From: Brindha Sriram [mailto:brinsriram at yahoo.com]
> > Sent: Thursday, 16 August 2001 13:32
> > To: SAP-WUG at MITVMA.MIT.EDU
> > Subject: Workflow deadline
> >
> >
> > Hi All,
> >
> > When a workflow deadline is reached is there a way to
> > send an email also?? we are using standard SAP to
> > email setup and using the standard feature in SAP to
> > send notification when deadline is reached. This
> > standard feature only sends a SAP notification and
> > also the work item does not move to the new person
> > responsible. Any suggesstions??
> >
> > Thanks in advance.
> >
> > Brindha
> >
> >
> > __________________________________________________
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