Workflow deadline

Fri Aug 17 18:32:53 EDT 2001

Hi Jocelyn,

Thanks for the input. But I'm still facing some
problems. I'm activating the workflow after every
change I make. Also I refreshed the HR buffer as per
ur note below.
When I try to view the details with 'List with
technical details' from the workflow menu path I see
that the 'Latest end reached' event is not at all
triggered. The user desicion step is waiting for the
user desicion and the deadline is not triggered.

In my Latest end reached path I have the following(put
by the deadline monitoring wizard. I didnt add
anything here).
1. Container operation to set the flag deadline
reached.
2. process control which has the function 'Set
workitem to obsolete' and the correct node number
3. the 'Work item set to obsolete' event.

In my processing obsolete path I have entered steps to
send email and create new work item.
(for testing purposes I'm keeping the same agents
after deadline reached also).

So my guess is that the Latest end reached event is
not getting triggered at all. The time limit for this
I'm keeping 3 mins from the 'Work item creation'. Is
it required to schedule any background job before the
workflow is started??

This is driving crazy as I feel I have done
everything!!

Thanks in advance.
Regards,
Brindha

--- "Dart, Jocelyn" <jocelyn.dart at sap.com> wrote:
> Hi Brindha,
> The process control step should say
> "Set work item to obsolete"
> and then point to your original step.
> This then triggers the "Processing Obsolete" event
> for that
> step, taking you down your alternate path.
>
> If you can see on the workflow log that the latest
> end event has
> been executed, I suggest you use the "log with
> technical details" option
> (should find it in the menu of the workflow log) to
> see if there were
> any problems executing the steps after that event.
>
> If in doubt, reactivate your workflow, checking for
> any syntax error
> messages
> and resolving them if need be.
> Doesn't hurt to run transaction SWU_OBUF and refresh
> the buffer either as if
> your
> tasks are new HR buffering may be hurting you.
> Regards,
> Jocelyn.
>
>
> -----Original Message-----
>> From: Brindha Sriram [mailto:brinsriram at yahoo.com]
> Sent: Friday, 17 August 2001 8:35 AM
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Re: Workflow deadline
>
>
> Hi All,
>
> I noticed that in modeled deadline monitoring u need
> to set the function as 'Set work item to obsolete'
> in
> the latest end branch. The help also says that when
> this step is executed status of work item selected
> is
> set to 'completed'. But in my case the worklog is
> still showing the work item as Ready. Its not
> showing
> as completed. In my graphical workflow log I see
> that
> the event latest end reached is executed.
>
> Can anyone update me on this issue.
>
> Thanks again,
> Brindha
>
> --- "Maue, Thomas X." <Thomas.Maue at Lyondell.com>
> wrote:
> > Brindha,
> >
> > You need to add a process control step in the
> latest
> > end branch.
> >
> > For Function - choose Cancel work item.
> >
> > For Workflow step - choose the node number of the
> > obsolete branch.
> >
> > That should solve your problem.
> >
> > Thomas Maue Jr.
> > Workflow Consultant
> >
> >
> > > -----Original Message-----
> > > From: Brindha Sriram
> > <brinsriram at yahoo.com>@LYONDELL
> > > Sent: Thursday, August 16, 2001 3:39 PM
> > > To:   SAP-WUG at MITVMA.MIT.EDU
> > > Subject:      Re: Workflow deadline
> > >
> > >
> > > Hi Jocelyn and Peter,
> > > Thanks for all the help. I did the following.
> > > Using Model deadline monitoring wizard I created
> > the
> > > deadline monitoring. This wizard automatically
> > gave
> > > two paths for processing. One path is Latest end
> > > reached as I have added the deadline for Latest
> > end
> > > and the other path was Processing obsolete.
> > > 1. Under latest end reached the wizard has
> updated
> > the
> > > necessary data to make the workitem obsolete. I
> > didnt
> > > not add any other step here.
> > > 2. Under Processing obsolete I added my steps to
> > send
> > > email and create new work item.
> > >
> > > When I test the workflow the latest end reached
> > event
> > > is triggered and the work flow doesnot proceed
> to
> > the
> > > path 'Processing obsolete'. Do we need to create
> > any
> > > step or do anything for this path to get
> > triggered. Do
> > > I need to do anything else or I have done
> anything
> > > wrong??
> > > Also I notice that the workitem still remains in
> > the
> > > original agent's workflow inbox. Please help
> > >
> > > Thanks in advance,
> > > Regards,
> > > Brindha
> > >
> > >
> > > > > -----Mensaje original-----
> > > > > De:   Dart, Jocelyn
> > [SMTP:jocelyn.dart at sap.com]
> > > > > Enviado el:   jueves 16 de agosto de 2001
> 2:42
> > > > > Para: SAP-WUG at MITVMA.MIT.EDU
> > > > > Asunto:       Re: Workflow deadline
> > > > >
> > > > > Hi Brindha,
> > > > > Peter's absolutely correct - what you want
> is
> > > > modeled deadline monitoring.
> > > > > Have a look in the R/3 library for a more
> > complete
> > > > description.
> > > > > Also depending on your R/3 version, you
> should
> > > > find a wizard to help you
> > > > > set
> > > > > up the modeled deadline monitoring in the
> menu
> > > > options when you are in the
> > > > > workflow
> > > > > builder.
> > > > > Remember the modeled deadline monitoring
> > wizard
> > > > and library descriptions
> > > > > show you
> > > > > how to kill the original workitem and do
> > something
> > > > else - it's up to you
> > > > > to
> > > > > add
> > > > > the alternative processing in the
> "Processing
> > > > Obsolete" path - in your
> > > > > case
> > > > > that
> > > > > would be your steps to
> > > > > a) send your email
> > > > > b) create a new workitem with the
> alternative
> > > > agent assignment
> > > > >
> > > > > If you can get hold of a BC601 manual it
> > should be
> > > > explained in there
> > > > > also.
> > > > > Regards,
> > > > >         Jocelyn Dart
> > > > > Consultant (EBP, BBP, Ecommerce, Internet
> > > > Transaction Server, Workflow)
> > > > > SAP Australia
> > > > > Email jocelyn.dart at sap.com
> > > > <mailto:jocelyn.dart at sap.com>
> > > > > Tel: +61 412 390 267
> > > > > Fax: +61 2 9935 4880
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: Roehlen, Peter
> > > > [mailto:PRoehlen at powercor.com.au]
> > > > > Sent: Thursday, 16 August 2001 1:41 PM
> > > > > To: SAP-WUG at MITVMA.MIT.EDU
> > > > > Subject: Re: Workflow deadline
> > > > >
> > > > >
> > > > > Hi Brindha,
> > > > >
> > > > > You may need to refer to the help for more
> > detail,
> > > > but my understanding is
> > > > > that you have one of two options for
> deadline
> > > > monitoring in each step in a
> > > > > workflow template.  You can either choose to
> > just
> > > > send an email in which
> > > > > case the workitem remains in the existing
> > agent's
> > > > inbox, or you can choose
> > > > > to 'model' how the deadline will be handled.
> > If
> > > > you model the deadline,
> > > > > you
> > > > > will get an extra branch(es) in your
> workflow
> > > > template, in which you can
> > > > > nominate what actions are to take place, for
> > > > example:
> > > > > - termininating the workitem (ie so you can
> > > > escalate to someone else's
> > > > > inbox)
> > > > > - sending mail, if the standard mail
> > notification
> > > > feature is not adequate
> > > > > or, as in your case, you want to both send a
> > mail
> > > > and also move the
> > > > > workitem
> > > > > to a new person.
> > > > >
> > > > > Hope this helps..
> > > > >
> > > > > Peter Roehlen
> > > > > Team Lead - SAP Technical & Development
> > > > > Powercor Australia Ltd
> > > > > 0409 950 263
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: Brindha Sriram
> > [mailto:brinsriram at yahoo.com]
> > > > > Sent: Thursday, 16 August 2001 13:32
> > > > > To: SAP-WUG at MITVMA.MIT.EDU
> > > > > Subject: Workflow deadline
> > > > >
> > > > >
> > > > > Hi All,
> > > > >
> > > > > When a workflow deadline is reached is there
> a
> > way
> > > > to
> > > > > send an email also?? we are using standard
> SAP
> > to
> > > > > email setup and using the standard feature
> in
> > SAP
> > > > to
> > > > > send notification when deadline is reached.
> > This
> > > > > standard feature only sends a SAP
> notification
> > and
> > > > > also the work item does not move to the new
> > person
> > > > > responsible. Any suggesstions??
> > > > >
> > > > > Thanks in advance.
> > > > >
> > > > > Brindha
> > > > >
> > > > >
> > > > >
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