No workitem in inbox even though actual agents from orgavailable in step

[NAT GOVENDER]

Check the followiing:
 
1.  These employees are link to info type 105
      (communication - users ID).
2.  These employees are linked to the position with the new
      structure created.
 
>>> tom.olaf at spring.no Thursday, April 26, 2001 10:33:05 AM >>>
Thank you for the reply.
 
Could you please explain a bit more detailed what should be done. We have
only created a small test workflow. All the three persons have SAP_ALL
authorisation profile.
Is this a SAP office setting?
 
What we have found now, is that one of the persons in the organization =
unit
gets the workitem.
 
PS. We also tried running PPWFBUF.
 
Regards,
Tom Bakke
  -----Original Message-----
  From: SAP Workflow [mailto:Owner-SAP-WUG at MITVMA.MIT.EDU]On Behalf Of
Pallavika Patel
  Sent: 25. april 2001 15:47
  To: SAP-WUG at MITVMA.MIT.EDU=20
  Subject: Re: No workitem in inbox even though actual agents from org
available in step
 
 
 
  Have you checked user profile? I ran into this problem before. When I =
gave
user a manager profile then work item appeared in their inbox. Try to give
these three user manager profile and see what happens.
 
  Regards,
  Pallavika Patel
 
 
 
       Tom Olaf Bakke <tom.olaf at spring.no>
        Sent by: SAP Workflow <Owner-SAP-WUG at MITVMA.MIT.EDU>
        04/25/01 08:29 AM
        Please respond to SAP Workflow Users' Group
 
 
                To:        SAP-WUG at MITVMA.MIT.EDU=20
                cc:
                Subject:        No workitem in inbox even though actual
agents from org available in step
 
 
  Hi.
 
  This might be a simple oversight on our part, but we have run into an
  anoying problem as described below:
  We are on release 4.6c. A new organization has been set up with three
users
  linked to positions. The organization (type O) is entered as possible
agent
  in a standard task. This standard task is used in a workflow template
(WS).
  When executed with transaction SWUS, the step with the mentioned =
standard
  task remains in status ready. When we display the workflow log, all =
three
  users are displayed as actual agents, but no workitems appear in the
  inboxes!
 
  We have tried running transaction SWU_OBUF to refresh buffers, but this
did
  not help.
 
  Regards
 
  Tom Olaf Bakke
  Konsulent
 
  Spring Consulting
  Evd. Griegs vei 1
  1411 Kolbotn
  www.spring.no=20
 
  Email: tom.olaf at spring.no=20