Workitems not routing to approvers inbox

[FREER, ISABELLA]

Hi Kim
I remember having a similar problem... and we found that the user assignment
(our was a position number) in OMGQ had leading zero's missing?
Hope this helps
Isabella
> -----Original Message-----
>> From: Currie, Kim [SMTP:KCurrie at qrs.com]
> Sent: Thursday, September 14, 2000 11:29 PM
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      Workitems not routing to approvers inbox
>
> Hello,
>
> We're on 4.5b using workflow for purchase req. approvals, with 27 primary
> approvers.
>
> We've changed a release code/strategy to a different user and assigned the
> new agent ID in OMGQ WF.
> Purchase requisitions were created and shows this new person in the
> release
> strategy (ME53).  The new approver can approve manually.  Workitems are
> being generated, but they're not routing to her inbox.  Mail is routing,
> not
> workitems.
> -Org. assignments (position) are correct
> -Refreshed org. environment in WF inbox of the approver.
> -Authorizations are assigned
>
> Everyone else works fine.
>
> Any insight as to why workitems are not flowing to the inbox or where else
> I
> can look will be greatly appreciated.
>
> Thanks
> Kim
>
> P.S.  I've been doing WF for 3 months and have run out of ideas on this
> one,
> please bear with me.