Work items do not appear in agent's in-box

[Gregory Kowalik]

Did you check the event log? Are the CREATE events for IMAGE object really
getting created?
Can you see if the workitems are being created?
Check if you have the SWWERRE job running.
 
 
 
 
 
 
 
Stefan Nehlig <stefan.nehlig at snafu.de> on 10/25/2000 03:32:47 PM
 
Please respond to "SAP Workflow Users' Group" <SAP-WUG at MITVMA.MIT.EDU>
 
To:   SAP-WUG at MITVMA.MIT.EDU
cc:    (bcc: Gregory Kowalik)
Subject:  Re: Work items do not appear in agent's in-box
 
 
 
Greg,
 
the customizing settings for the archive are ok (I'm sure !). The selected
agent appears in every WI according to the archive settings. But: the item
is not in his / her in-box !
 
I just switched the setting from organizational unit to a single user
(US) -> it works ! But that's not the solution ...
 
Still glad about any ideas ..
 
Rgeards
Stefan
 
 
----- Original Message -----
From: Gregory Kowalik <gkowalik at ashland.com>
To: <SAP-WUG at MITVMA.MIT.EDU>
Sent: Wednesday, October 25, 2000 1:44 PM
Subject: Re: Work items do not appear in agent's in-box
 
 
> You need to see how your task is assigned for each document type for early
> archiving.
> Each document type is assigend to a task and the org. unit.
> So your org. assignement to workflow tasks really defines possible agents
only,
> the early archiving configuration desides which agent each document will
go to.
>
> Greg
>
>
>
>
>
> Stefan Nehlig <stefan.nehlig at snafu.de> on 10/25/2000 04:36:50 AM
>
> Please respond to "SAP Workflow Users' Group" <SAP-WUG at MITVMA.MIT.EDU>
>
> To:   SAP-WUG at MITVMA.MIT.EDU
> cc:    (bcc: Gregory Kowalik)
> Subject:  Work items do not appear in agent's in-box
>
>
>
> Dear workflowers !
>
> We're starting a workflow for early archiving with standard task TS 7869
on
> 4.0B. The work items are assigned to org. units following the settings in
> archive customizing. This worked fine in the beginning: the selected
agents
> shown in the work items could find the items in their in-boxes.
> After some changes in the organizational structure the assignment to the
> selected agents is still o.k. in the work items but they do not appear in
the
> user's in boxes ! The org structure seems ok - to me ;-).
> - by the way: the system should be able to handle a user who is assigned
to
> more thhan one position, shouldn't it ?
>
> We changed the task (different from TS 7869), we changed the assignment of
the
> document type from org. unit to position, we changed the org structure to
a one-
> to-one assignment (each user to exactly one position), - no effects.
Refreshing
> the org. structure doesn't help either.
>
> The behaviour is the same in the test system after transport.
> I'd appreciate any idea that could help us !
>
> Regards
> Stefan
>