Workflow & Substitution

[Jackson, Sarah A]

Hi all,
 
I have set up a number of workflows that require approval of the relevant
Manager (chief position).  However, we have an issue in that Managers will
often delegate their tasks to their Personal Assistants. Since Personal
Assistants currently have access to all the Manager's information, initially
it was thought that managers would simply get their Personal Assistants to
log on using their ID and complete tasks for them. However, as well as other
issues, this has business implications in that it would be impossible to
tell whether a Manager or their PA had approved e.g. a salary increase. In
theory, you  could get a Personal Administrator approving their own
increase.
 
I see that it is possible to maintain  substitutes for a position. My
question is this - if you maintain a substitute, does that substitute's name
get attached to the workflow - so would you be able to see that the Personal
Administrator approved something as opposed to the Manager?
This also raises the issue that Personal Administrators would have to be
given the same level of authorisations as managers. Is there any other way
of setting up substitutions? I notice that in Org management, one of the
relationships is 'substitutes for'. Is this just the same thing as the
manager setting up a position substitute from the business workplace?
 
Does anyone else have any advice on this matter? Has anyone found any ways
of dealing with these issues?
Regards,
 
Sarah