[Mobilepartners] Update on SyncML/TechTime Issues

[Joan Cyr]

Hi Andrew....I noticed something strange...

Someone invited me to a meeting on 3/26 at 1-2pm.  It is listed on my
techtime calendar as 1-2pm, but when I do a syncML "update device"
synchronization, the meeting shows up on my Treo Palm v 1.3.1 calendar as
being from 12-1pm, 1 hour earlier.

I ran the DST updater on my Treo this week.  Perhaps this will change once
DST starts on Sunday?

Anyway, you asked for new things, and that's new for me.

Have a good weekend everyone!

Joni

***********************************************
Joan M. Cyr
MIT Information Services and Technology
5ESS Technical Consultant
Room E19-687
400 Main Street
Cambridge, MA  02142
(617) 253-7900
jcyr at mit.edu
FAX: (617) 253-5300 

-----Original Message-----
From: mobilepartners-bounces at MIT.EDU [mailto:mobilepartners-bounces at MIT.EDU]
On Behalf Of Andrew Yu
Sent: Thursday, March 08, 2007 2:54 PM
To: mobilepartners at mit.edu
Subject: [Mobilepartners] Update on SyncML/TechTime Issues


Greetings!

As indicated in earlier email messages, IS&T is aware that there are issues
with TechTime synchronization with Palm OS devices using SyncML that have
appeared since updates, including the DST patch, were applied to the
TechTime server during the week of 2/19.

Additionally, there had been reports of certain calendar entries not
synchronizing (either wireless or wired sync). Some of these entries
included repeating events (created prior to 2/19) and some events that have
shifted by one hour on the server after 2/19.

IS&T continues to work with Oracle to rectify these issues and applied
another patch to the TechTime server on Monday (3/5). Our testing has
confirmed that the new patch does not resolve the problems and we would like
to know if any additional problems have surfaced as a result.

If you are using any mobile device to synchronize with TechTime server, IS&T
would appreciate your feedback on the following question:

Did you encounter any new issues other than the ones mentioned above? If so,
please send me an email (andrewyu at mit.edu) with your device information
(e.g. model, carrier, method of synchronization).

Also, I would like to remind you that the new daylight savings time will
start this weekend. If you have not done so already, please download and
update DST patches to your mobile device from the links below:

- Palm OS
http://www.palm.com/us/support/downloads/dst.html
- Windows Mobile
http://www.microsoft.com/windowsmobile/daylightsaving/default.mspx
- BlackBerry
http://www.blackberry.com/select/dst2007/

If you are a TechTime Calendar user who scheduled meetings during the dates
of March 11 - April 1 and October 28 - November 4 - prior to the Oracle
patch being installed the weekend of 2/17 - please remember to check meeting
times as they will appear to start one hour later that usual.  You can use
the 'snapshot' of the TechTime calendar that was created prior to installing
the patch <http://calendar-too.mit.edu> as a tool to compare dates for your
calendar during those periods.

Thank you all for your patience, and please let me know if you have any
questions.

_______________________________________
Andrew J. Yu
Mobile Devices Platform Coordinator
Software Release Team
Information Services and Technology
Massachusetts Institute of Technology
77 Massachusetts Avenue, Building W92-140B
Cambridge, MA 02139-4307

Phone: 617-324-8985
Fax: 617-258-8736
Email: AndrewYu at mit.edu
http://web.mit.edu/swrt


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