[Mobilepartners] Update on SyncML/TechTime Issues

[Andrew J Yu]

Hi Joni,

Thank you for sharing the information.

I am seeing shifts in all my appointments on Palm OS (DST patch applied),
Windows Mobile 5 (but not Windows Mobile 6), BlackBerry, and Symbian devices.
When I compare the entries on TechTime (via calendar.mit.edu, TechTime desktop
client, or Outlook using Oracle Connector for Outlook), the appointments did
not shift.

I am hoping that these "DST patches" for mobile devices will kick in on Sunday
and correct the shifts so that mobile device users will at least see the
correct meeting times.

But, just to be safe, please make sure to check the next week's 
appointments on
Monday.

Have a great weekend!

Andrew


-- 
Andrew Yu
Mobile Devices Platform Coordinator
Information Services & Technology
andrewyu at mit.edu


Quoting Joan Cyr <jcyr at MIT.EDU>:

> Hi Andrew....I noticed something strange...
>
> Someone invited me to a meeting on 3/26 at 1-2pm.  It is listed on my
> techtime calendar as 1-2pm, but when I do a syncML "update device"
> synchronization, the meeting shows up on my Treo Palm v 1.3.1 calendar as
> being from 12-1pm, 1 hour earlier.
>
> I ran the DST updater on my Treo this week.  Perhaps this will change once
> DST starts on Sunday?
>
> Anyway, you asked for new things, and that's new for me.
>
> Have a good weekend everyone!
>
> Joni
>
> ***********************************************
> Joan M. Cyr
> MIT Information Services and Technology
> 5ESS Technical Consultant
> Room E19-687
> 400 Main Street
> Cambridge, MA  02142
> (617) 253-7900
> jcyr at mit.edu
> FAX: (617) 253-5300
>
> -----Original Message-----
> From: mobilepartners-bounces at MIT.EDU [mailto:mobilepartners-bounces at MIT.EDU]
> On Behalf Of Andrew Yu
> Sent: Thursday, March 08, 2007 2:54 PM
> To: mobilepartners at mit.edu
> Subject: [Mobilepartners] Update on SyncML/TechTime Issues
>
>
> Greetings!
>
> As indicated in earlier email messages, IS&T is aware that there are issues
> with TechTime synchronization with Palm OS devices using SyncML that have
> appeared since updates, including the DST patch, were applied to the
> TechTime server during the week of 2/19.
>
> Additionally, there had been reports of certain calendar entries not
> synchronizing (either wireless or wired sync). Some of these entries
> included repeating events (created prior to 2/19) and some events that have
> shifted by one hour on the server after 2/19.
>
> IS&T continues to work with Oracle to rectify these issues and applied
> another patch to the TechTime server on Monday (3/5). Our testing has
> confirmed that the new patch does not resolve the problems and we would like
> to know if any additional problems have surfaced as a result.
>
> If you are using any mobile device to synchronize with TechTime server, IS&T
> would appreciate your feedback on the following question:
>
> Did you encounter any new issues other than the ones mentioned above? If so,
> please send me an email (andrewyu at mit.edu) with your device information
> (e.g. model, carrier, method of synchronization).
>
> Also, I would like to remind you that the new daylight savings time will
> start this weekend. If you have not done so already, please download and
> update DST patches to your mobile device from the links below:
>
> - Palm OS
> http://www.palm.com/us/support/downloads/dst.html
> - Windows Mobile
> http://www.microsoft.com/windowsmobile/daylightsaving/default.mspx
> - BlackBerry
> http://www.blackberry.com/select/dst2007/
>
> If you are a TechTime Calendar user who scheduled meetings during the dates
> of March 11 - April 1 and October 28 - November 4 - prior to the Oracle
> patch being installed the weekend of 2/17 - please remember to check meeting
> times as they will appear to start one hour later that usual.  You can use
> the 'snapshot' of the TechTime calendar that was created prior to installing
> the patch <http://calendar-too.mit.edu> as a tool to compare dates for your
> calendar during those periods.
>
> Thank you all for your patience, and please let me know if you have any
> questions.
>
> _______________________________________
> Andrew J. Yu
> Mobile Devices Platform Coordinator
> Software Release Team
> Information Services and Technology
> Massachusetts Institute of Technology
> 77 Massachusetts Avenue, Building W92-140B
> Cambridge, MA 02139-4307
>
> Phone: 617-324-8985
> Fax: 617-258-8736
> Email: AndrewYu at mit.edu
> http://web.mit.edu/swrt
>
>
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