[Macpartners] add a printer [+] not working
John-Elmer Canfield
canfield at mit.edu
Thu Apr 23 14:53:54 EDT 2015
Hidden like an Easter egg!
> On Apr 23, 2015, at 2:32 PM, David M. Templeton <dtemp at alum.mit.edu> wrote:
>
> You can try this from within the Printers and Scanners prefpane:
>
> 1) Unlock pane if user is running as non-admin
> 2) Right click on white sidebar where the printers would be listed
> 3) Click Reset Printing System. This will remove all printers and
> start everything from scratch.
>
> On Thu, Apr 23, 2015 at 2:01 PM, Thomas Brand <tbrand at mit.edu> wrote:
>> Good afternoon Aran,
>>
>> Have you tried creating a new Admin account and adding the desired printer?
>>
>> Thomas Brand
>>
>> On Apr 23, 2015, at 1:42 PM, Aran M Parillo <aran at mit.edu> wrote:
>>
>>> Greetings!
>>>
>>> I have a user with a new mbpr 13" with yosemite, he recently migrated his
>>> users folder (just docs) and found he's unable to add a printer.
>>> There are no printers currently, clicking the "+" button has no resulting
>>> action.
>>>
>>> Tried disk util/repair permissions + reboot no change.
>>>
>>> He was able to download print drivers for one of his printers and run
>>> their installer which added the printer. After doing such, the "+" button
>>> still does not spawn the add a printer dialog box. Having him run repair
>>> permissions another time.
>>>
>>> I have searched around but have not found the magic combination of
>>> keywords to come across a fix.
>>> Anyone with other suggestions?
>>>
>>> Should I have him startup and review the cups interface? Trash/recreate a
>>> plist?
>>>
>>> TIA!
>>> Aran
>>>
>>>
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>>
>>
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