[Macpartners] add a printer [+] not working

John-Elmer Canfield canfield at mit.edu
Thu Apr 23 14:53:54 EDT 2015


Hidden like an Easter egg!


> On Apr 23, 2015, at 2:32 PM, David M. Templeton <dtemp at alum.mit.edu> wrote:
> 
> You can try this from within the Printers and Scanners prefpane:
> 
> 1) Unlock pane if user is running as non-admin
> 2) Right click on white sidebar where the printers would be listed
> 3) Click Reset Printing System. This will remove all printers and
> start everything from scratch.
> 
> On Thu, Apr 23, 2015 at 2:01 PM, Thomas Brand <tbrand at mit.edu> wrote:
>> Good afternoon Aran,
>> 
>> Have you tried creating a new Admin account and adding the desired printer?
>> 
>> Thomas Brand
>> 
>> On Apr 23, 2015, at 1:42 PM, Aran M Parillo <aran at mit.edu> wrote:
>> 
>>> Greetings!
>>> 
>>> I have a user with a new mbpr 13" with yosemite, he recently migrated his
>>> users folder (just docs) and found he's unable to add a printer.
>>> There are no printers currently, clicking the "+" button has no resulting
>>> action.
>>> 
>>> Tried disk util/repair permissions + reboot no change.
>>> 
>>> He was able to download print drivers for one of his printers and run
>>> their installer which added the printer.  After doing such, the "+" button
>>> still does not spawn the add a printer dialog box.  Having him run repair
>>> permissions another time.
>>> 
>>> I have searched around but have not found the magic combination of
>>> keywords to come across a fix.
>>> Anyone with other suggestions?
>>> 
>>> Should I have him startup and review the cups interface?  Trash/recreate a
>>> plist?
>>> 
>>> TIA!
>>> Aran
>>> 
>>> 
>>> _______________________________________________
>>> Macpartners mailing list
>>> Macpartners at mit.edu
>>> http://mailman.mit.edu/mailman/listinfo/macpartners
>> 
>> 
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