[Macpartners] add a printer [+] not working

Aran M Parillo aran at mit.edu
Thu Apr 23 14:54:13 EDT 2015


Thanks y'all.  The user reports success after a second repair permissions.

I'll keep these notes handy for the next go round.

Cheers,
-amp

On 4/23/15, 2:32 PM, "David M. Templeton" <dtemp at alum.mit.edu> wrote:

>You can try this from within the Printers and Scanners prefpane:
>
>1) Unlock pane if user is running as non-admin
>2) Right click on white sidebar where the printers would be listed
>3) Click Reset Printing System. This will remove all printers and
>start everything from scratch.
>
>On Thu, Apr 23, 2015 at 2:01 PM, Thomas Brand <tbrand at mit.edu> wrote:
>> Good afternoon Aran,
>>
>> Have you tried creating a new Admin account and adding the desired
>>printer?
>>
>> Thomas Brand
>>
>> On Apr 23, 2015, at 1:42 PM, Aran M Parillo <aran at mit.edu> wrote:
>>
>>> Greetings!
>>>
>>> I have a user with a new mbpr 13" with yosemite, he recently migrated
>>>his
>>> users folder (just docs) and found he's unable to add a printer.
>>> There are no printers currently, clicking the "+" button has no
>>>resulting
>>> action.
>>>
>>> Tried disk util/repair permissions + reboot no change.
>>>
>>> He was able to download print drivers for one of his printers and run
>>> their installer which added the printer.  After doing such, the "+"
>>>button
>>> still does not spawn the add a printer dialog box.  Having him run
>>>repair
>>> permissions another time.
>>>
>>> I have searched around but have not found the magic combination of
>>> keywords to come across a fix.
>>> Anyone with other suggestions?
>>>
>>> Should I have him startup and review the cups interface?
>>>Trash/recreate a
>>> plist?
>>>
>>> TIA!
>>> Aran




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