[Macpartners] add a printer [+] not working

[David M. Templeton]

You can try this from within the Printers and Scanners prefpane:

1) Unlock pane if user is running as non-admin
2) Right click on white sidebar where the printers would be listed
3) Click Reset Printing System. This will remove all printers and
start everything from scratch.

On Thu, Apr 23, 2015 at 2:01 PM, Thomas Brand <tbrand at mit.edu> wrote:
> Good afternoon Aran,
>
> Have you tried creating a new Admin account and adding the desired printer?
>
> Thomas Brand
>
> On Apr 23, 2015, at 1:42 PM, Aran M Parillo <aran at mit.edu> wrote:
>
>> Greetings!
>>
>> I have a user with a new mbpr 13" with yosemite, he recently migrated his
>> users folder (just docs) and found he's unable to add a printer.
>> There are no printers currently, clicking the "+" button has no resulting
>> action.
>>
>> Tried disk util/repair permissions + reboot no change.
>>
>> He was able to download print drivers for one of his printers and run
>> their installer which added the printer.  After doing such, the "+" button
>> still does not spawn the add a printer dialog box.  Having him run repair
>> permissions another time.
>>
>> I have searched around but have not found the magic combination of
>> keywords to come across a fix.
>> Anyone with other suggestions?
>>
>> Should I have him startup and review the cups interface?  Trash/recreate a
>> plist?
>>
>> TIA!
>> Aran
>>
>>
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>
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