[Macpartners] add a printer [+] not working

[Thomas Brand]

Good afternoon Aran,

Have you tried creating a new Admin account and adding the desired printer?

Thomas Brand

On Apr 23, 2015, at 1:42 PM, Aran M Parillo <aran at mit.edu> wrote:

> Greetings!
> 
> I have a user with a new mbpr 13" with yosemite, he recently migrated his
> users folder (just docs) and found he's unable to add a printer.
> There are no printers currently, clicking the "+" button has no resulting
> action.
> 
> Tried disk util/repair permissions + reboot no change.
> 
> He was able to download print drivers for one of his printers and run
> their installer which added the printer.  After doing such, the "+" button
> still does not spawn the add a printer dialog box.  Having him run repair
> permissions another time.
> 
> I have searched around but have not found the magic combination of
> keywords to come across a fix.
> Anyone with other suggestions?
> 
> Should I have him startup and review the cups interface?  Trash/recreate a
> plist?
> 
> TIA!
> Aran
> 
> 
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