[Macpartners] add a printer [+] not working

Aran M Parillo aran at mit.edu
Thu Apr 23 13:42:03 EDT 2015


Greetings!

I have a user with a new mbpr 13" with yosemite, he recently migrated his
users folder (just docs) and found he's unable to add a printer.
There are no printers currently, clicking the "+" button has no resulting
action.

Tried disk util/repair permissions + reboot no change.

He was able to download print drivers for one of his printers and run
their installer which added the printer.  After doing such, the "+" button
still does not spawn the add a printer dialog box.  Having him run repair
permissions another time.

I have searched around but have not found the magic combination of
keywords to come across a fix.
Anyone with other suggestions?

Should I have him startup and review the cups interface?  Trash/recreate a
plist?

TIA!
Aran




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