[Macpartners] [Mac-managers] 10.6.8 & Remote Desktop

[Duncan S Kincaid]

for what it is worth:

we've seen this problem. regularly.
every since OS X 10.5 (i think)... in any case, ever
since apple included 'screen sharing'
in the standard OS build.

it seems as though the 'screen sharing' piece on client computer
and ARD console expecting this function from ARD on client computer, confuses ARD.

our temporary solution has been simply to delete the client form 
ARD console, and add again.

ARD definitely needs a little more TLC.
(we also have issues getting reports generated.
most of the time one can wait an eternity for....
nothing.)

dk



On Jul 6, 2011, at 6:37 PM, Scott Jensen wrote:

> On Jul 6, 2011, at 8:26 AM, Helen Rose wrote:
> 
>> Since applying the 10.6.8 (combo) updater, a number of our machines  
>> have lost their ability to be viewed via Remote Desktop. They appear  
>> as "Screen Sharing Available" (so they are controllable), but the  
>> only fix is to remote all signs of ARD (including Preferences) and  
>> reinstall.
>> 
>> Has anyone else seen this behavior?
>> 
>> --Helen
> 
> 
>      Yes, this has happened to me with two machines - an Air and a  
> Mac Pro.  On the Air, deleting the ARD prefs and components and re- 
> installing ARD from the Apple download got it working again, but on  
> the Pro nothing I tried worked until I re-installed Snow Leopard, and  
> re-updating to 10.6.8 did not cause the problem to happen again.  I  
> don't know what was different about those two machines that caused the  
> problem.  Symptoms were exactly as you describe.
> 
> ---SCJ
> 
> 
> -- 
> Scott C. Jensen
>   Asst. Director, Office of Info Services
>     MIT Corporate Relations - Industrial Liaison Program
>       Room W98-050    600 Memorial Drive   Cambridge, MA   02139
>         617/253-0441      FAX: 617/258-0796     Email: jensen at mit.edu
> 
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