[Macpartners] 10.6.8 & Remote Desktop

[Scott Jensen]

On Jul 6, 2011, at 8:26 AM, Helen Rose wrote:

> Since applying the 10.6.8 (combo) updater, a number of our machines  
> have lost their ability to be viewed via Remote Desktop. They appear  
> as "Screen Sharing Available" (so they are controllable), but the  
> only fix is to remote all signs of ARD (including Preferences) and  
> reinstall.
>
> Has anyone else seen this behavior?
>
> --Helen


      Yes, this has happened to me with two machines - an Air and a  
Mac Pro.  On the Air, deleting the ARD prefs and components and re- 
installing ARD from the Apple download got it working again, but on  
the Pro nothing I tried worked until I re-installed Snow Leopard, and  
re-updating to 10.6.8 did not cause the problem to happen again.  I  
don't know what was different about those two machines that caused the  
problem.  Symptoms were exactly as you describe.

---SCJ


-- 
Scott C. Jensen
   Asst. Director, Office of Info Services
     MIT Corporate Relations - Industrial Liaison Program
       Room W98-050    600 Memorial Drive   Cambridge, MA   02139
         617/253-0441      FAX: 617/258-0796     Email: jensen at mit.edu