[Macpartners] problem with HP Color LaserJet 5550dn printer

[Roger Donaghy]

My office recently purchased an HP Color LaserJet 5550dn printer.  
After some people around the office started using it, I noticed a  
problem. For some reason, any time a user prints a document on the  
5550dn, the user's default printer is switched automatically to the  
5550dn.

I can see this happen in the Printer Setup Utility when I follow  
these steps:

1. Open Printer Setup Utility, highlight LaserJet 8100DN and click  
Make Default.
2. While leaving Printer Setup Utility open, open a document, select  
File > Print, choose HP Color LaserJet 5550dn as printer.
3. Click Print.
4. When I click Print, the bold text denoting the default printer  
switches from the 8100 DN to the 5550dn.

This is very annoying since most users in the office don't need to  
print color documents often. Does anyone have any ideas? I've tried  
Googling the problem and looking at the printer's configuration using  
HP's web utility, but I can't find anything.

Thanks,
Roger Donaghy
MIT News Office
617 253 1683
rdonaghy at mit.edu


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