<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">My office recently purchased an HP Color LaserJet 5550dn printer. After some people around the office started using it, I noticed a problem. For some reason, any time a user prints a document on the 5550dn, the user's default printer is switched automatically to the 5550dn. <DIV><BR class="khtml-block-placeholder"></DIV><DIV>I can see this happen in the Printer Setup Utility when I follow these steps:</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>1. Open Printer Setup Utility, highlight LaserJet 8100DN and click Make Default.</DIV><DIV>2. While leaving Printer Setup Utility open, open a document, select File > Print, choose HP Color LaserJet 5550dn as printer.</DIV><DIV>3. Click Print.</DIV><DIV>4. When I click Print, the bold text denoting the default printer switches from the 8100 DN to the 5550dn.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>This is very annoying since most users in the office don't need to print color documents often. Does anyone have any ideas? I've tried Googling the problem and looking at the printer's configuration using HP's web utility, but I can't find anything.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Thanks,<BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV>Roger Donaghy</DIV><DIV>MIT News Office</DIV><DIV>617 253 1683</DIV><DIV><A href="mailto:rdonaghy@mit.edu">rdonaghy@mit.edu</A></DIV><BR class="Apple-interchange-newline"></SPAN> </DIV><BR></DIV></BODY></HTML>