[Macpartners] Problems with Mail.app in Tiger

[Stephen P. Bell]

Hi All,

     I have been trying out Tiger on my new G4 laptop (it came with  
it) and am having some problems with the Mail.app (ver 2.0.1).  In  
particular, Mail does not seem to be able to reliably retrieve email  
from the server (I am using the IMAP protocol).  For example, I can  
see with Webmail that I have several emails on the server but they  
are not downloaded until much later (hours) if at all.  It does seem  
to get the mail eventually but not in response to pressing the "get  
Mail" button or after selecting "get new mail" under "mailbox".

     My sense is that this has something to do with the account setup  
and passwords.  Initially I had set up my account as I have on my  
desktop (with 10.3.8) using socket 465, SSL and no password entered.   
After finding that I could sometimes solve the problem by quitting  
Mail and then relaunching Mail (which required me to re-enter my  
password) I entered my password at the server settings (i know that  
this is not recommended) and this seemed to make things work for a  
while but the problems seems to be cropping up again (after a day of  
pretty reliable email).

     I have been reading the recent set of emails between Carolyn,  
Albert and Alexandra and I am wondering if I should be using Kerberos  
and not SSL.  If so can someone let me know what socket to use?  If  
not, does anyone have any other suggestions?  Everything else is  
working fine on the laptop with 10.4.1 and I am going to need Mail to  
be working for an upcoming trip out of the country so if I need to  
put 10.3 on the laptop to make email work I would like to know sooner  
rather than later.

     Thanks for any help (sorry for the long message!)

Sincerely,

Steve


~~~~~~~~~~~~~~~~~~~~~~~~
Stephen P. Bell
Professor of Biology
MIT, Department of Biology
Room 68-630
77 Massachusetts Ave.
Cambridge, MA 02139
Ph • (617) 253-2054
Fx • (617) 253-4043


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