[Macpartners] IS&T Support for PalmOS Mobile Devices

[Kyle Pope]

Information Services & Technology (IS&T) is pleased to announce support for 
accessing MIT e-mail via PalmOS-based mobile devices such as personal 
digital assistants (pda) and cell phone/pda combos using VersaMail by 
palmOne, Inc., and SnapperMail by Snapperfish, LTD.

This new support, paired with existing support for TechTime calendar 
connection using Oracle Calendar Sync, expands service to our PalmOS 
clients.  IS&T is working to meet the needs of the community and expand the 
use of mobile devices, applications and carriers

Testing Results

The Mobile Device Release Team has tested the following devices with 
VersaMail, SnapperMail and Oracle Calendar Sync. Other devices may work 
with the applications but have not been tested by the release team.
    * Palm Tungsten C
    * Palm Tungsten T3 with Wi-Fi SD Card
    * Palm Tungsten T5 with Wi-Fi SD card
    * Palm Zire 72 with Wi-Fi SD card
    * Verizon Treo 600
    * Sprint Treo 650

E-mail Application compatibility
    * VersaMail: We support three versions of VersaMail, and it varies by 
device.  The Palm Zire 72 (included) and the Treo 600 (separate purchase) 
use version 2.7; the Tungsten T5 (included) uses version 2.7.1; and the 
Treo 650 (included) uses version 3.0.
    * SnapperMail works on any device using PalmOS 3.5 or higher.  The 
Tungsten C can use only SnapperMail 2.1

How to Obtain Applications

Depending upon which device you have, VersaMail may already be installed or 
available on a supplemental CD.  You can also purchase it  directly from 
palmOne, Inc.  SnapperMail is available at an MIT discounted price when 
redirected through the IS&T SnapperMail support pages.  Oracle Calendar 
Sync is available from the software download pages.

Where to Get Help

For more information about mobile devices including guidelines for choosing 
a device, connecting to the MIT network and helpful links, go to 
http://web.mit.edu/topics/pda.

If you need assistance configuring or troubleshooting email or TechTime 
synchronization on a PalmOS device, you may contact the Help Desk at 
computing-help at mit.edu or by calling x3-1101 between 8am and 6pm Monday 
through Friday. The Help Desk will work closely with other teams in IS&T to 
meet the PalmOS support needs of the MIT Community.

Configuration Clinics in February

During the month of February, we will be holding configuration clinics to 
assist you  in setting up your PalmOS devices for e-mail and TechTime.  The 
sessions will be in the N42 Demo Center from 2-3:30PM on the following dates:

Thursday, February 10 (also the date of the Cell Phone Vendor Visits*)
Monday, February 14
Friday, February 18
Thursday, February 24
Monday, February 28

Palm OS Cell Phone Vendors Visit*

Please Join us February 10 in N42 from 11AM to 1:30PM, when cell phone 
vendors Cingular, Sprint, T-Mobile and Verizon Wireless will showcase their 
Palm OS PDA mobile devices.  You will have the opportunity to see their 
products and get information about discounts and plans available to the MIT 
Community.  Check the IS&T homepage (http://web.mit.edu/ist/) on 2/9 for 
details!

Regards,

Kyle Pope for the Mobile Device Release Team


  Joni Cyr, Telephony Services
  Atticus Gifford, Software Release Team
  Chris Gresham, Computing Help Desk
  Jon Hunt, Software Release Team
  Lu Keohane, Telephony Services
  Chris Murphy, Network & Infrastructure Services Team
  Lee Ridgway, Training, Consulting and Publications
  Mark Silis, Network & Infrastructure Services Team
  Matthew Sullivan, Departmental Information Technology Resource
  Ginny Williams, Client Support Services HQ
  Al Willis, Software Release Team  
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