[Macpartners] OS X printing problem

[Erica Beade]

Thanks for the suggestions - I tried the AppleTalk option, but 
unfortunately my printer doesn't show up in the AppleTalk Zone list 
of printers, so there's no way to select it. I'm trying the generic 
PPD option, and no hang ups yet. But the problem is sporadic, so I 
guess only time will tell...

Erica

>When you set up the printer, is it listed as a "Generic" model, or 
>did you actually specify an HP 4200n?  If it's not "Generic", I'd 
>try setting to to that - it'll send the simplest possibly PostScript 
>at the printer, and that may work when the driver doesn't.
>
>-Jon
>
>At 4:18 PM -0400 9/16/04, Helen Rose wrote:
>>At 16:08 -0400 2004-09-16, Erica Beade wrote:
>>>Hi,
>>>
>>>We've been having chronic problems printing to a networked HP 
>>>LaserJet 4200n from various Mac OS X machines, and I'm wondering 
>>>if anyone has had similar problems. The upgrade to 10.3 fixed the 
>>>problem for all but one machine (but of course it's the boss's 
>>>machine. )
>>>
>>>What happens is that the printer gets "hung up" on jobs sent from 
>>>this computer, doesn't print the job, but won't print anything 
>>>else either. The sender name and the file name flash on the 
>>>printer display alternating with a "Data Received" message. 
>>>Sometimes pressing "Cancel Job" fixes it, but usually the printer 
>>>has to be rebooted, and occasionally the computer as well.
>>>
>>>We are using LPR printing, via fiber.mit.edu. I've tried the Help 
>>>Desk and various other resources, including a call to HP, but have 
>>>found no solution. Any help would be greatly appreciated!
>>>
>>
>>Ah yes, I've seen this one. Unfortunately, the only workaround I've 
>>found is to drop those machines back to Appletalk printing. It 
>>seems to occur on some segments of network and not on others.
>>
>>An upgrade to a 100 megabit network did improve things, but not 
>>wipe out the problem entirely. I suspect the only way to rid my 
>>users of this troublesome behaviour will be to move them lock, 
>>stock & barrel out of the office where the problems occur.
>>
>>I wish I had more to offer apart from a workaround. Good luck, and 
>>I'll look forward to seeing other solutions.
>>
>>--Helen
>>_______________________________________________
>>Macpartners mailing list
>>Macpartners at mit.edu
>>http://mailman.mit.edu/mailman/listinfo/macpartners
>
>
>--
>-------------------
>Jonathan Reed
>
>jdreed at mit.edu
>-------------------


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Erica N. Beade
Administrative Assistant
Baker Lab - Department of Biology
Massachusetts Institute of Technology
77 Massachusetts Ave., 68-523
Cambridge, MA 02139

617-452-3083 (phone)
617-252-1852 (fax)