[ecco-support] [EXTERNAL] error when trying to access ECCO drive

Wang, Ou (US 321D) ou.wang at jpl.nasa.gov
Wed Mar 25 10:44:17 EDT 2026


Hi Hyoeun,

ECCO Driver is currently down because we are migrating it to a new machine. It should be back in service in a few days.

Best regards,
Ou

From: ecco-support <ecco-support-bounces at mit.edu> on behalf of Hyoeun Shim <hyoeun.shim.th at dartmouth.edu>
Date: Wednesday, March 25, 2026 at 5:10 AM
To: ecco-support at mit.edu <ecco-support at mit.edu>
Subject: [EXTERNAL] [ecco-support] error when trying to access ECCO drive

Hello, my name is Hyoeun Shim, and I'm currently a PhD student at Dartmouth College. I have been using the dataset provided in ECCO drive for a while (https://ecco.jpl.nasa.gov/drive/files/ECCO2/High_res_PIG/ASE_Poinelli2025 ),  but now I got an error message (attached to this email) and am not able to download the data.

Would you be able to let me know why this happens and how I can use the data again?

Sincerely
Hyoeun
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