[ecco-support] error when trying to access ECCO drive

[Hyoeun Shim]

Hello, my name is Hyoeun Shim, and I'm currently a PhD student at Dartmouth
College. I have been using the dataset provided in ECCO drive for a while (
https://ecco.jpl.nasa.gov/drive/files/ECCO2/High_res_PIG/ASE_Poinelli2025 ),
but now I got an error message (attached to this email) and am not able to
download the data.

Would you be able to let me know why this happens and how I can use the
data again?

Sincerely
Hyoeun
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