[OWW-SC] OWW User Feedback

Wed Jan 16 14:14:31 EST 2008

Hey Bill,

What about this:

The text for the label to be used on the sidebar: Give Feedback

The text to be used in the Feedback page: Why not do a re-direct to  
the special page to reduce the number of clicks.  Then somewhere on  
the special page, make a link to the archive of all the feedback.

An icon to display next to it (see the "Community Portal, Materials,  
or Protocols for examples): Maybe some sort of pencil icon?

Let me know when it is live and I will do an sc blog post about it.

Quoting Bill F <bill.altmail at gmail.com>:

> Feedback is online.
>
> http://openwetware.org/index.php?title=Special:Contact
>
> I've set up the mailing list, forwarding mechanisms, email addresses, and a
> working email form to support OWW Feedback. The list and mail send support
> is online.
>
> Please note: There is still some additional information needed before the
> list is publicized at OWW. But the system is ready to roll. Follow the links
> in the OWW article referenced below to find the mailing list and add
> yourself to it.
>
> You can read about the details and get instructions on how to join the list
> here:
>
> http://openwetware.org/index.php?title=OpenWetWare:Software/Projects/Feedback
>
>
>
> On Jan 15, 2008 7:39 PM, Julius B. Lucks <julius at younglucks.com> wrote:
>
>> Can we have both - sending the comments to a mailing list, as well as
>> being posted on the wiki.  That way we can try out which one we like best.
>> I'll be happy to read the emails when the mailing list is set up.
>>
>> Cheers,
>>
>> Julius
>>
>> ---------------------------------------------------------------------------------------
>> Please Reply to My Permanent Address: julius at younglucks.com
>> http://www.openwetware.org/wiki/User:Julius_B._Lucks
>>
>> ----------------------------------------------------------------------------------------
>>
>>
>>
>> On Jan 15, 2008, at 11:44 AM, Bill F wrote:
>>
>> Here's an alternative that uses a technique Jason brought to my attention:
>>
>> http://openwetware.org/wiki/OpenWetWare:Feedback
>>
>> I need to get the correct mailing list name and it's done. We can clean it
>> up later but it will work as soon as I get the mailing list set up.
>>
>> As for where it is needs to be displayed, please let me know exactly where
>> you want me to put it.
>>
>> Thanks.
>>
>> B.
>>
>>
>>
>> On Jan 15, 2008 2:01 PM, Julius B. Lucks < julius at younglucks.com> wrote:
>>
>> > Sure - let's try it.
>> >
>> >   
>> ---------------------------------------------------------------------------------------
>> > Please Reply to My Permanent Address: julius at younglucks.com
>> > http://www.openwetware.org/wiki/User:Julius_B._Lucks
>> >   
>> ----------------------------------------------------------------------------------------
>> >
>> >
>> >
>> >
>> > On Jan 15, 2008, at 10:56 AM, Bill F wrote:
>> >
>> > I put a link on the page already But... I think it would be better to
>> > list the comments on the same page in this case.
>> >
>> > I can change the code so that the comment goes onto the page itself
>> > rather than onto the talk page.
>> >
>> > Tell me if that works. If so, I can have it turned on in a few minutes.
>> >
>> > B.
>> >
>> >
>> > On Jan 15, 2008 1:51 PM, Julius B. Lucks < julius at younglucks.com >
>> > wrote:
>> >
>> > > Wow,
>> > > That is excellent!  One thing - can we have a link to see all the
>> > > comments from  http://openwetware.org/wiki/OpenWetWare:Feedback -
>> > > right now there is only leave a comment, but you would not be   
>> able to see
>> > > all the comments if you don't leave one.
>> > >
>> > > J
>> > >
>> > >
>> > >   
>> ---------------------------------------------------------------------------------------
>> > > Please Reply to My Permanent Address: julius at younglucks.com
>> > > http://www.openwetware.org/wiki/User:Julius_B._Lucks
>> > >   
>> ----------------------------------------------------------------------------------------
>> > >
>> > >
>> > >
>> > >
>> > > On Jan 15, 2008, at 10:49 AM, Bill F wrote:
>> > >
>> > > Take a look at this page:
>> > >
>> > > http://openwetware.org/wiki/OpenWetWare:Feedback
>> > >
>> > > I can add this to the toolbox when it does the right thing and looks
>> > > right.
>> > >
>> > >
>> > > On Jan 15, 2008 1:42 PM, Bill F <bill.altmail at gmail.com> wrote:
>> > >
>> > > > We can just create a page that has the tag in it and put a reference
>> > > > to the page in the toolbox for "Feedback".
>> > > >
>> > > > Anyone who wants to can put the Talk page in your Watchlist and
>> > > > receive email notifications when they are created.
>> > > >
>> > > > Again, it's "<comments /> and not <comment />.
>> > > >
>> > > > The syntax looks odd but it's XHTML compliant: the training  " />"
>> > > > saves you from creating an open and closing tag like this:
>> > > > <comments></comments>.
>> > > >
>> > > > Let me put a demo page together and send a link. You can put
>> > > > anything you want into the rest of the page you want to deliver.
>> > > >
>> > > > B.
>> > > >
>> > > >
>> > > >
>> > > >
>> > > > On Jan 15, 2008 1:37 PM, Julius B. Lucks < julius at younglucks.com>
>> > > > wrote:
>> > > >
>> > > > >  Hey Bill,
>> > > > > Would it be hard to make a link in the navigation bar that
>> > > > > inserted the <comment/> tag into the page that the user was viewing?
>> > > > >
>> > > > > Julius
>> > > > >
>> > > > >
>> > > > >   
>> ---------------------------------------------------------------------------------------
>> > > > > Please Reply to My Permanent Address: julius at younglucks.com
>> > > > > http://www.openwetware.org/wiki/User:Julius_B._Lucks
>> > > > >   
>> ----------------------------------------------------------------------------------------
>> > > > >
>> > > > >
>> > > > >
>> > > > >
>> > > > > On Jan 15, 2008, at 10:33 AM, Bill F wrote:
>> > > > >
>> > > > > I just downloaded and installed a comment tag that may be of use.
>> > > > >
>> > > > > To try it add the following tag to any OWW page:
>> > > > >
>> > > > > <comment />
>> > > > >
>> > > > > See what you think.
>> > > > >
>> > > > > This is a starting point. Ican change the code to either send an
>> > > > > email message to a specific address or to add the comment   
>> to another page
>> > > > > besides the one the tag is located upon.
>> > > > >
>> > > > > Thanks.
>> > > > >
>> > > > >
>> > > > > B.
>> > > > >
>> > > > >
>> > > > > On Jan 15, 2008 12:16 PM, Julius B. Lucks <julius at younglucks.com>
>> > > > > wrote:
>> > > > >
>> > > > > >  Hey Mike,
>> > > > > > Good points. An email comment/suggestion box would already be a
>> > > > > > huge step forward, and might be the simplest thing to   
>> start off with.  We
>> > > > > > can always reply to individual emails, and we can   
>> gradually evolve the
>> > > > > > system into an email-based discussion board/list in the future.
>> > > > > >
>> > > > > > We can also start a wiki-based page, but given
>> > > > > > how unwieldily long discussions are on the wiki, this   
>> might not be the best,
>> > > > > > especially for a new user who is hesitant to edit the wiki.
>> > > > > >
>> > > > > > Of course, in the presence of no user-feedback on which one is
>> > > > > > best, we should do both!
>> > > > > >
>> > > > > > Cheers,
>> > > > > >
>> > > > > > Julius
>> > > > > >
>> > > > > >
>> > > > > >   
>> ---------------------------------------------------------------------------------------
>> > > > > > Please Reply to My Permanent Address: julius at younglucks.com
>> > > > > > http://www.openwetware.org/wiki/User:Julius_B._Lucks
>> > > > > >   
>> ----------------------------------------------------------------------------------------
>> > > > > >
>> > > > > >
>> > > > > >
>> > > > > >
>> > > > > > On Jan 15, 2008, at 9:06 AM, M. Yee wrote:
>> > > > > >
>> > > > > >
>> > > > > > This is a great idea, but how we implement feedback should
>> > > > > > depend on what
>> > > > > > we expect out of it. Email might be the easiest way to go, but
>> > > > > > submitters
>> > > > > >  would not necessarily be expecting a response--more of a
>> > > > > > comment or
>> > > > > > suggestion box in that case. If we're looking to start a
>> > > > > > discussion with
>> > > > > > the user, perhaps a thread similar to the "Help" page would be
>> > > > > > useful.
>> > > > > >
>> > > > > > Mike
>> > > > > >
>> > > > > >
>> > > > > > On Tue, 15 Jan 2008, Julius B. Lucks wrote:
>> > > > > >
>> > > > > >  Hi SC,
>> > > > > >
>> > > > > > We really need some way for an average user to give feedback to
>> > > > > > the SC about
>> > > > > > how to make OWW better, how they currently use it, etc.   Outside
>> > > > > > of the
>> > > > > > survey, or someone finding the steering committee page on their
>> > > > > > own, there is
>> > > > > > really no mechanism to get general community feedback on how we
>> > > > > > are doing, and
>> > > > > > which direction we should take next.   I am hoping that as the
>> > > > > > SC blog is used
>> > > > > > more regularly, there will be useful comments on the posts, but
>> > > > > > I don't think
>> > > > > > that is enough.
>> > > > > >
>> > > > > > How about some sort of 'Feedback' link in the navigation   
>> bar?  That
>> > > > > > way it can
>> > > > > > be seen on every page so that people reaching OWW from Google
>> > > > > > for example can
>> > > > > > still give feedback.  The link ideally would point to some sort
>> > > > > > of discussion
>> > > > > > forum with topic threads etc., but for now should just bring up
>> > > > > > some page that
>> > > > > > a user could fill in to email feedback at openwetware.org for
>> > > > > > example (email
>> > > > > > being simpler for newer users than editing the wiki).
>> > > > > >
>> > > > > > What do you think?
>> > > > > >
>> > > > > > Cheers,
>> > > > > >
>> > > > > > Julius
>> > > > > >
>> > > > > >
>> > > > > >   
>> ---------------------------------------------------------------------------------------
>> > > > > > Please Reply to My Permanent Address: julius at younglucks.com
>> > > > > > http://www.openwetware.org/wiki/User:Julius_B._Lucks
>> > > > > >
>> > > > > >   
>> ----------------------------------------------------------------------------------------
>> > > > > >
>> > > > > >
>> > > > > >
>> > > > > >
>> > > > > >
>> > > > > > _______________________________________________
>> > > > > > OpenWetWare Steering Committee Mailing List
>> > > > > > sc at openwetware.org
>> > > > > > http://mailman.mit.edu/mailman/listinfo/oww-sc
>> > > > > >
>> > > > > >
>> > > > >
>> > > > >
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