[OWW-SC] OWW User Feedback

[Julius B. Lucks]

Hey Mike,

Good points. An email comment/suggestion box would already be a huge  
step forward, and might be the simplest thing to start off with.  We  
can always reply to individual emails, and we can gradually evolve  
the system into an email-based discussion board/list in the future.

We can also start a wiki-based page, but given how unwieldily long  
discussions are on the wiki, this might not be the best, especially  
for a new user who is hesitant to edit the wiki.

Of course, in the presence of no user-feedback on which one is best,  
we should do both!

Cheers,

Julius

------------------------------------------------------------------------ 
---------------
Please Reply to My Permanent Address: julius at younglucks.com
http://www.openwetware.org/wiki/User:Julius_B._Lucks
------------------------------------------------------------------------ 
----------------



On Jan 15, 2008, at 9:06 AM, M. Yee wrote:

>
> This is a great idea, but how we implement feedback should depend  
> on what
> we expect out of it. Email might be the easiest way to go, but  
> submitters
> would not necessarily be expecting a response--more of a comment or
> suggestion box in that case. If we're looking to start a discussion  
> with
> the user, perhaps a thread similar to the "Help" page would be useful.
>
> Mike
>
>
> On Tue, 15 Jan 2008, Julius B. Lucks wrote:
>
>> Hi SC,
>>
>> We really need some way for an average user to give feedback to  
>> the SC about
>> how to make OWW better, how they currently use it, etc.  Outside  
>> of the
>> survey, or someone finding the steering committee page on their  
>> own, there is
>> really no mechanism to get general community feedback on how we  
>> are doing, and
>> which direction we should take next.  I am hoping that as the SC  
>> blog is used
>> more regularly, there will be useful comments on the posts, but I  
>> don't think
>> that is enough.
>>
>> How about some sort of 'Feedback' link in the navigation bar?   
>> That way it can
>> be seen on every page so that people reaching OWW from Google for  
>> example can
>> still give feedback.  The link ideally would point to some sort of  
>> discussion
>> forum with topic threads etc., but for now should just bring up  
>> some page that
>> a user could fill in to email feedback at openwetware.org for example  
>> (email
>> being simpler for newer users than editing the wiki).
>>
>> What do you think?
>>
>> Cheers,
>>
>> Julius
>>
>> --------------------------------------------------------------------- 
>> ------------------
>> Please Reply to My Permanent Address: julius at younglucks.com
>> http://www.openwetware.org/wiki/User:Julius_B._Lucks
>> --------------------------------------------------------------------- 
>> -------------------
>>
>>
>>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/oww-sc/attachments/20080115/b75ef534/attachment.htm