[OWW-SC] OWW User Feedback

[M. Yee]

This is a great idea, but how we implement feedback should depend on what
we expect out of it. Email might be the easiest way to go, but submitters
would not necessarily be expecting a response--more of a comment or
suggestion box in that case. If we're looking to start a discussion with
the user, perhaps a thread similar to the "Help" page would be useful.

Mike


On Tue, 15 Jan 2008, Julius B. Lucks wrote:

> Hi SC,
>
> We really need some way for an average user to give feedback to the SC about
> how to make OWW better, how they currently use it, etc.  Outside of the
> survey, or someone finding the steering committee page on their own, there is
> really no mechanism to get general community feedback on how we are doing, and
> which direction we should take next.  I am hoping that as the SC blog is used
> more regularly, there will be useful comments on the posts, but I don't think
> that is enough.
>
> How about some sort of 'Feedback' link in the navigation bar?  That way it can
> be seen on every page so that people reaching OWW from Google for example can
> still give feedback.  The link ideally would point to some sort of discussion
> forum with topic threads etc., but for now should just bring up some page that
> a user could fill in to email feedback at openwetware.org for example (email
> being simpler for newer users than editing the wiki).
>
> What do you think?
>
> Cheers,
>
> Julius
>
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