The very first NIM password prompt -- customer feedback needed.

Jeffrey Altman jaltman at secure-endpoints.com
Fri Sep 21 15:48:56 EDT 2007


Kevin Koch wrote:
> Before NIM has a default identity, it prompts for a password for <WINDOWS
> USERNAME>@ATHENA.MIT.EDU.  Leash leaves the Name field blank.  Leash
> suggests what kind of name to enter in the line 'You are required to enter
> your Kerberos Password.'
>
> MIT support staff believe that users will try to obtain credentials and
> fail, whenever the Windows username isn't the same as the Kerberos username.
>
For most institutional deployments, the Windows user name and the
Kerberos user name
will be the same.
>
> Has there been any other user feedback about the password prompt dialog?
The primary user feedback is to keep the dialog simple and
uncluttered.   Note that this UI is being completely rewritten as part
of the NIM 2.0 work. 
>
> I propose improving the user understanding of the password prompt dialog by:
>
> . Adding a line of explanation, as in Leash, above the Username line:
> "Enter your Kerberos password."
> . Restoring this Leash behavior: initialize the Username text entry field to
> blank.
> . Changing the text "Username" to the left of the text entry field to
> "Kerberos\r\nUsername."
Many organizations do not tell their users that they are using
Kerberos.  Instead organizations have their own proprietary names for
the name space.    Representing "Kerberos Username" on two lines would
also require modification of the spacing between the text fields or
present a very cluttered appearance.

Please leave the layout as it is.

If you want to provide hints to the user, you can do so with balloon
tips for each of the input fields.

Jeffrey Altman


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