[Wocky] Meeting Notes and Next Steps: Jabber - November 22, 2005

[Jonathan Reed]

>	-GSS support.  Greg is working on this, but there are still issues.
>Using ssl sending the password over the network to the server.  Need 
>to be sure that the client configuration is correct or it is sent in 
>the clear.

If not a showstopper, I'd consider the lack of this reason to extend 
the pilot phase.  If Jabber is to become MIT's preferred 
institute-wide messaging system, particularly on Athena, then 
Kerberos support is pretty much a necessity.  It becomes a hassle to 
type your password multiple times throughout the day.  Honestly, 
that's one of the reasons I don't log in to Jabber as much as I 
probably should - it's much easier to hit 'Cancel' then to keep 
typing my password, particularly on my laptop, where I often suspend 
the machine, resulting in disconnects.

>Computing Help Desk:  The first line of support for the instant 
>messaging service is the Computing Help Desk.  The CHD will respond 
>to incoming emails, phone calls, and case logs regarding problems 
>related to the use of Jabber clients, GAIM and AdiumX including, 
>acquisition (download), installation, configuration, network 
>connectivity, general use for IM and chat.

Athena Consulting will support gaim on Athena.

>Software Release
>             Write installers for Macintosh, Windows, Linux

There is no installer necessary for Linux - the gaim RPM is provided 
by Red Hat and is installed via up2date.  We could provide an 
installer that installs some sort of wrapper script with a basic 
config, similar to what happens on Athena, however we do not 
currently do that for any other applications that ship with the OS 
and require configuration, such as Evolution.  A web page with 
instructions on how to obtain the RPM via up2date and what values to 
fill in which dialog boxes should be sufficient for Linux.

-Jon
-- 
-------------------
Jonathan Reed

jdreed at mit.edu
-------------------