[WinPartners] KB4493472 bricking win7 machines

[Mike Hobbs]

The issue is Sophos.  Boot into safe-mode, Go into Control Panel, Admin Tools, Services.  Disable all services related to Sophos, reboot into normal mode, you can now login.  But will have no virus scan.

https://community.sophos.com/kb/en-us/133945

https://www.reddit.com/r/windows/comments/bbjmgk/windows_7_update_stuck_configurating/


mike

Sent from my iPhone

> On Apr 10, 2019, at 3:38 PM, Richard Edelson <redelson at mit.edu> wrote:
> 
> FYI, IS&T has identified an issue with KB4493472 for Windows 7 and Server 2008R2 during our monthly patch testing and we will be omitting KB4493472 from this month's MIT WSUS release. 
> 
> Richard
> 
> 
> -----Original Message-----
> From: winpartners-bounces at mit.edu <winpartners-bounces at mit.edu> On Behalf Of Aran M Parillo
> Sent: Wednesday, April 10, 2019 3:29 PM
> To: winpartners <winpartners at mit.edu>
> Subject: [WinPartners] KB4493472 bricking win7 machines
> 
> Hi,
> 
> Just sharing, I’m on my 3rd win7 machine that was rendered unusable by KB4493472.  Fix has been to boot into safe mode, uninstall the update.
> 
> -amp
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