[WinPartners] xp vs eudora again

[Philip R Thompson]

Yes, eudora crashes all the time for us in DUSP too.  I am begining to 
move users to Mozilla Thunderbird.  Release 6 seems worse in terms of 
crashing than version 5 and I'm giving up on it.

-Philip

Aran M. Parillo wrote:
> Greetings,
> 
> It seems that every other new machine install I do, users report having 
> repeated Eudora crashes.  Fresh XP installs, service pack 2, using the 
> 6.2.1 installer and picking up the users eudora folder during setup.
> 
> The trend I see in the exceptions log are two files presenting access 
> violations.  (MFC42.DLL and MSCTF.dll both reside in \windows\system32)
> 
> Searching the web for answers, I see a vague mention of 'renaming' at 
> least MFC42 and reinstalling eudora... but what of MSCTF?  Are these 
> access violations just a permissions issue?  Any advice/feedback here 
> would be appreciated.
> 
> <windows bashing>
> I have to note that it's embarrassing to have owners of new systems 
> complain about crashy programs which on their previous systems were rock 
> solid... I can honestly count the number of eudora crashes on my os x 
> system on one hand... in I only need my thumb to count them... for these 
> unlucky XP/eudora users - their logs show multiple daily crashes.
> </windows bashing>
> 
> TIA
> -amp
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