[WinPartners] xp vs eudora again

[Aran M. Parillo]

Greetings,

It seems that every other new machine install I do, users report 
having repeated Eudora crashes.  Fresh XP installs, service pack 2, 
using the 6.2.1 installer and picking up the users eudora folder 
during setup.

The trend I see in the exceptions log are two files presenting access 
violations.  (MFC42.DLL and MSCTF.dll both reside in 
\windows\system32)

Searching the web for answers, I see a vague mention of 'renaming' at 
least MFC42 and reinstalling eudora... but what of MSCTF?  Are these 
access violations just a permissions issue?  Any advice/feedback here 
would be appreciated.

<windows bashing>
I have to note that it's embarrassing to have owners of new systems 
complain about crashy programs which on their previous systems were 
rock solid... I can honestly count the number of eudora crashes on my 
os x system on one hand... in I only need my thumb to count them... 
for these unlucky XP/eudora users - their logs show multiple daily 
crashes.
</windows bashing>

TIA
-amp