[WebPub] wordpress support?

[Deepashree Patil]

Hello Chris,

I visited mathroots.mit.edu<http://mathroots.mit.edu> from a clean browser for the first time. The link is trying to download a file with “.gz” extension without loading the actual site as compared to a subpage link http://mathroots.mit.edu/about/academics/ given below.

Hope this helps in your further evaluation.

Thanks,
Deepashree

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From: owner-web at sloan.mit.edu [mailto:owner-web at sloan.mit.edu] On Behalf Of Chris Peterson @ MIT
Sent: Wednesday, November 9, 2016 7:15 AM
To: Jay Sitter <jsitter at mit.edu>
Cc: webpub <webpub at mit.edu>
Subject: Re: [WebPub] wordpress support?

Hi all. Thanks for responses.

1) Donna: URL in site admin (and phpmyadmin, just to be sure) is http://mathroots.mit.edu. Configured correct and standard. See https://cl.ly/0g1n022p132T and https://cl.ly/0Z3T1A3f3G3t.

2) Jay: all plugins were disabled, but evidently, the WP Super Cache cache was not deleted or ‘fully’ disabled. I tried doing that and then reenabling it and it seems like it works? If anyone could try to load mathroots.mit.edu<http://mathroots.mit.edu> from a clean browser (i.e. one that has not tried to access it before) and confirm that it works it would be helpful.

Thanks, and fingers crossed….

On Nov 8, 2016, at 9:45 AM, Jay Sitter <jsitter at mit.edu<mailto:jsitter at mit.edu>> wrote:

I would also suggest disabling plugins one-by-one. Seems like there might be some problem with gzipping?


if you go to any subpage, e.g. http://mathroots.mit.edu/about/academics/, it works fine, and if you navigate back to the homepage from that page it works fine.

For what it’s worth, for me, going to a subpage and then clicking the logo to go back to the homepage brings me to the same error page.

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Jay Sitter
Web Designer & Developer
Office of Communications, Resource Development
Massachusetts Institute of Technology
W98-352B | 617.715.5170

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On Nov 8, 2016, at 9:29 AM, Tremonte, Donna <dtremont at oeb.harvard.edu<mailto:dtremont at oeb.harvard.edu>> wrote:

Hi Chris,

In your Admin Settings, what is the Site Address URL? And in your permalinks, what do you see?

Donna

From: <webpub-bounces at mit.edu<mailto:webpub-bounces at mit.edu>> on behalf of "Chris Peterson @ MIT" <petey at mit.edu<mailto:petey at mit.edu>>
Date: Tuesday, November 8, 2016 at 5:17 AM
To: webpub <webpub at mit.edu<mailto:webpub at mit.edu>>
Subject: [WebPub] wordpress support?

Hi all —

I’m wondering if anyone on webpub can provide — or knows someone who can provide — some support on a bizarre wordpress bug. We have a wordpress install setup at http://mathroots.etc.mitadmissions.org, and recently had IS&T setup a CNAME sohttp://mathroots.mit.edu resolves to that domain. Now, however, if you go to http://mathroots.mit.edu, the website fails; if you go to any subpage, e.g. http://mathroots.mit.edu/about/academics/, it works fine, and if you navigate back to the homepage from that page it works fine.

I’ve enabled/disabled caching; no change.

This only appears to effect the CNAME homepage. When I go to http://mathroots.etc.mitadmissions.org/ it is fine.

Does anyone have any clue what is going on, or know anyone who can help me fix ASAP?

— Chris
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