[WebPub] [abcd-www] TODAY - Talk on search/findability -- 2:30-3:30p

[Tremonte, Donna]

Final reminder about the talk today. Free candy! RSVP before noon for entry to the library.

When: November 15th @ 2:00-3:30pm
Title: Clustering your search queries to improve fundability
Where: Lamont Library, Forum Room
Who: Ravi Mynampaty and Sophy Bishop

NOTE: Attendees without a Harvard ID card need to RSVP (to dtremont at oeb.harvard.edu<mailto:dtremont at oeb.harvard.edu> <mailto:dtremont at oeb.harvard.edu> ) for entry to the library.

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Clustering your search queries to improve findability

This talk is a case study of how the HBS Information Management Services group developed an inexpensive, repeatable, cookie-cutter process for clustering and categorizing search queries.  You will learn how this process and subsequent analysis is helping us improve search functionality on HBS websites and Intranet sites.   You will hear how this repeatable process was applied at HLS.  Most importantly, you will be able to take the ideas from this presentation and start using them on your own sites right away. We will aim to make this session as interactive as possible.

Bio:
Ravi is a hustler getting through life pretending to know more about search than he actually does.  Formally trained as an engineer, he was recently naturalized into Information Management of which he is a very happy citizen. Ravi believes that making incremental changes is an effective way of improving search and tries to make this happen on a daily basis. He is currently running the findability program at Harvard Business School.

Sophy is a student at Simmons College Graduate School of Library and Information Science where she focuses on information organization and user experience (UX). She works part time at the HLS Office of Communications and has interned at America's Test Kitchen in their production department and in the Information Management Services department at HBS.
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