[WebPub] Need technical help with a WordPress issue

[J Darcy Duke]

So minutes after I send this, my IT person lets me know he thinks they have it solved (it is related to the PHP upgrade).  But we are still looking to hire someone on a consultant basis, so if you have any recommendations for that, please let me know. Thanks!

Darcy

On Jan 18, 2012, at 6:07 PM, "J Darcy Duke" <darcy at MIT.EDU<mailto:darcy at MIT.EDU>> wrote:

Greetings,

We have a WordPress MultiSite instance and recently ran into the following technical problem that has our IT folks scratching their heads.  I’d appreciate any advice from any WP experts out there, or references to someone who might be able to help.  We are actually looking to hire someone as a consultant to provide WP technical help until we can get more expertise established in house – if anyone has any recommendations on who might be interested in taking that on, I’d much appreciate it.

The current problem:

For about the last month, when we upload images to insert into pages, we can only use the original size, I am not given the option to resize the image to use thumbnails or other sizes.  I am not a techie by any means, but this seems like a permissions issue on the server to me (perhaps WP isn’t allowed to make new sizes of the image file?).  However, my IT person assures me that WP has write permissions in the correct directories.  We did recently upgrade PHP on the server (about a month ago), so he suspects that might be connected to the problem, but that hasn’t apparently helped come up with a  solution.  We aren’t on the very most recent version of WP, but our test instance is and that is having the same problem.

Anyway, any help or referrals would be most appreciated.

Darcy Duke
MIT Libraries User Experience Group
617.253.9370



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