[WebPub] Recommendations for CRM / email archiving & tracking systems

[Jeff Reed]

I've heard of CiviCRM as well.  We never had a project that needed CRM functionality so I'd be interested in how it works for you.  If you integrate it with Drupal you can use MIT Touchstone to authenticate people with MIT credentials (Certificate or Kerberos username) or set up accounts for those without MIT credentials.

-Jeff

________________________________

Jeff Reed :: Team Leader
DCAD - Departmental Consulting and Application Development
Web Communications Services :: Departmental Database Services
jlreed at mit.edu :: 617-258-0278 :: W92-114
MIT :: Information Services & Technology


-----Original Message-----
From: webpub-bounces at MIT.EDU [mailto:webpub-bounces at MIT.EDU] On Behalf Of Mark J Pearrow
Sent: Thursday, April 14, 2011 10:25 AM
To: Tony Smith-Grieco
Cc: webpub at MIT.EDU
Subject: Re: [WebPub] Recommendations for CRM / email archiving & tracking systems

Hi Tony,

Welcome aboard! One suite you might find interesting is CiviCRM:

http://civicrm.org/

It's less geared towards sales than some of the other suites. Plus it integrates into CMS'es like Drupal and Joomla, not sure if that is a requirement. I've used CiviCRM for some volunteer political campaign and constituency work, but I think it would also be a decent fit for your sponsors.

There is a mail-centric plugin (CiviMail) that sounds like what you're after, too.

mjp


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