[StarCluster] StarCluster newbie question

Teddy Thomas tthoma24 at mit.edu
Sat Mar 28 17:37:15 EDT 2020


Hi Boris-

The error looks like there’s an issue with making the API call to AWS to
setup the security groups. The name or service not known makes me think
this may be a DNS issue or other connectivity issue on the AWS instance
you’re running. Is the instance in a fully private subnet by chance,
without a route to the Internet?

-Teddy

On Sat, Mar 28, 2020 at 2:02 PM Boris Hayete <boris at borisland.com> wrote:

> Hello!
>
> I'm trying to configure starcluster as per instructions here:
>
> https://www.bioconductor.org/help/bioconductor-cloud-ami/#first-time-steps
>
> I've gotten reasonably far: when I run starcluster start smallcluster,
> it runs for about 30 seconds before crashing with the following obscure
> error.  Any tips on where to start?  I thought it was related to region
> setting but everyting *seems* fine.
>
> Boris
>
> StarCluster - (http://star.mit.edu/cluster) (v. 0.95.6)
> Software Tools for Academics and Researchers (STAR)
> Please submit bug reports to starcluster at mit.edu
>
> !!! ERROR - Connection error:
> Traceback (most recent call last):
>    File "/usr/local/lib/python2.7/dist-packages/starcluster/cli.py",
> line 274, in main
>      sc.execute(args)
>    File
> "/usr/local/lib/python2.7/dist-packages/starcluster/commands/start.py",
> line 189, in execute
>      scluster = self.cm.get_cluster_group_or_none(tag)
>    File "/usr/local/lib/python2.7/dist-packages/starcluster/cluster.py",
> line 244, in get_cluster_group_or_none
>      return self.get_cluster_security_group(group_name)
>    File "/usr/local/lib/python2.7/dist-packages/starcluster/cluster.py",
> line 240, in get_cluster_security_group
>      return self.ec2.get_security_group(gname)
>    File
> "/usr/local/lib/python2.7/dist-packages/starcluster/awsutils.py", line
> 357, in get_security_group
>      filters={'group-name': groupname})[0]
>    File
> "/usr/local/lib/python2.7/dist-packages/starcluster/awsutils.py", line
> 369, in get_security_groups
>      return self.conn.get_all_security_groups(filters=filters)
>    File "/usr/local/lib/python2.7/dist-packages/boto/ec2/connection.py",
> line 2984, in get_all_security_groups
>      [('item', SecurityGroup)], verb='POST')
>    File "/usr/local/lib/python2.7/dist-packages/boto/connection.py",
> line 1170, in get_list
>      response = self.make_request(action, params, path, verb)
>    File "/usr/local/lib/python2.7/dist-packages/boto/connection.py",
> line 1116, in make_request
>      return self._mexe(http_request)
>    File "/usr/local/lib/python2.7/dist-packages/boto/connection.py",
> line 1030, in _mexe
>      raise ex
> gaierror: [Errno -2] Name or service not known
> !!! ERROR - Check your internet connection?
>
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