[Save] Dell Webcast Q&A: Get your voice heard -- make your own questions!

[Manshi Low]

The following is with regards to the Q&A from the organizer, Kara.  Feel 
free to give suggestions/comments.  Just a note, we are also getting 
outside reporters for the event.

Manshi

====================================================

The campaign has come up with a potential list of questions that we think 
it's important to ask Mr. Dell. Please look them over and see what you 
think.  They have been compiled from speaking to students, recyclers, 
activists, and policy-makers.  When Mr. Dell opens up the webcast for 
questions, we will have some campuses prioritized and in the line-up for 
questions---I can make sure MIT is one of these schools so you can get in 
an initial question.Please circulate the questions to your group.


FIRST LEVEL PRIORITY
    * Can you describe for us what steps your company undertakes to monitor 
your recycling vendorscompliance with your policies of no export of waste 
and no use of prison labor? A friend of mine recently purchased a Dell 
brand printer, and the mailing label to recycle their old printer was 
addressed to a federal prison. Can you describe Dells actions to monitor 
the practices of your downstream vendors?
    * We have heard that Dell put a letter of support into the legislative 
effort in MN, but failed to do so in Maine. What can we expect from Dell 
re: involvement in state policy in 2005? Given that policy interests 
between Dell and the Computer campaign seem to be coming closer together, 
do you foresee collaborating with the campaign to keep things going in 
directions that are better for Dells business model? (Well use this as a 
way to measure your seriousness on these issues going forward)
    * Do you see your company taking an active role in promoting e-waste 
policy at the federal level you deem desirable, rather than reacting to 
proposals akin to CAs SB20 when they arise that undercut your business 
model and could emerge in Congress?
    * Would you agree that the campaign which has targeted your company not 
only identified important environmental concerns but also created enormous 
opportunities for you to re-shape your company, and perhaps through your 
company the consumer electronics industry as a whole?
    * I read somewhere recently about an IT industry CEO summit this May in 
Washington state; is the e-waste issue part of the agenda, or do you plan 
to raise the issue given the apparent strong policy differences within the 
industry?
    * Have you coordinated at all with Carly Fiorina of HP to unite the 
industry, or to sharpen the policy divisions between your companies and 
other companies, like IBM, Panasonic?
    * We are encouraged by this event, and would like to know what other 
sorts of investments Dell intends to make in students and youth, 
particularly as it relates to environmental concerns; would you consider 
establishing a fellowship program for students interested in the studying 
the environmental impacts of IT, materials science, etc.?



SECOND LEVEL PRIORITY
    * Dell has embraced the RoHS requirements and worked to move on quicker 
timelines for many restricted materials. What other examples can you point 
to from the European market that are guiding your direction here in the 
U.S. take back systems, collection chain relations, etc.?
    * Your letter to students provided considerably more detail about what 
the company is doing in several areas. What other goals have you 
established, and how does your current performance rate relative to those 
goals?
    * When we started this campaign on campuses, very few of them had ever 
heard of Dells Asset Recovery Service. Now, when your company negotiates 
purchase contracts with colleges and universities, how do you market your 
asset recovery services?
    * A few of Dells recent catalogs have included information on computer 
recycling; when can we expect to see a catalog, newspaper ad, or TV ad from 
Dell that features computer recycling?
    * Some writers have described Dell as the WalMart of the computer 
industry; is that a fair characterization, if so why and if not why not?



THIRD LEVEL PRIORITY
    * Many out-going CEOs envision a legacy to leave behind; have you 
thought about what your legacy will be?
    * Among all the items you have received in the mail from students 
involved in this campaign, what was your favorite?
    * Do you envision less product intensive future of computing, for 
instance rather than selling everyone a machine for their desk, selling 
them peripherals, storage space and services?
    * Who are your role models, and who are other CEOs that you look to for 
inspiration, direction, etc.?
    * What projects do you plan to prioritize after handing off the CEO 
duties this summer?
    * We were disappointed when your company eliminated Steven the Dell 
dude a while back; would you consider returning him to future commercials 
about computer recycling and a post-ToxicDude era for the company?

Clean Water Action
>Computer TakeBack Campaign Organizer
>617.338.8131 phone
>617.338.6449 fax
>kreeve at cleanwater.org
>www.computertakeback.com
>www.dontbeDELLuded.com
>
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