Unified Inbox not showing Use Case

[Sudhir Pargaonkar]

We are implementing Unified Inbox instead of UWL. We can open the workitem
just fine but we see 'Use Case Not Known' where earlier 'Approve Shopping
Cart : xyz' was displayed.

I have debugged various methods but not sure which config / parameter
setting is missing.

Any help would be appreciated. I have attached screenshots to this email.

Thanks

Sudhir
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