Error in Send Mail Step

[Mike Pokraka]

Does WF-BATCH have an email address?

On 6 Sep 2015, at 08:23, Shaurya Jain <jain.shaurya at gmail.com> wrote:

Dear Experts,

I am facing a strange issue with my workflows in Quality system only. Whenever workflow is trying to execute the send mail step it is ending up with error WL821 - "Object xxxxxxxxx method SENDTASKDESCRIPTION cannot be executed".

I have done the following checks, prior to writing in this forum, to ensure that things are in place:
All the user ids in the AddressStrings multiline conatiner are having 'US' before them and also all of them are active and unlocked in Quality system.
Workflow background user 'WF-BATCH' is having full authorization in Quality system.
Tried sending manual test mails from Business Workplace in Quality system and no problem or error is there, which indicates that SCOT configuration is also in place.
Please can you help me in letting me know what can be the cause of such strange behavior of Quality system.

Regards,
Shaurya Jain
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