Extended Notifications for SAP Business Workflow working with SSO (Single Sign On)

[Ramki Maley]

Hello Kevin,

Never had an issue with SSO and extended notifications except possibly 
once. This was many years ago and I remember vaguely that it had 
something to do with SAPGUI customization or launch parameters at one 
customer and that we needed to change the SAPLogon.ini file that the 
desktop support pushes to the users.

Regards,
Ramki.


On 4/10/14, 3:35 PM, Kevin Wilson wrote:
> We have SSO enabled as well as workflow notifications using Extended
> Notifications. We have attachments to our email notifications that currently
> launch the executable item in SAP GUI. This launching asks the user to sign
> in and doesn't use SSO. We found the setting below...
>
> In transaction SWNCONFIG under general settings the help says the following:
> Parameter: SAPLOGON_ID: Generic ID that is required for Single Sign-On.
> Ensure that all users who are to receive notifications use this ID in the
> SAP Logon. If the ID specified here is not identical to the ID in a user's
> SAP Logon, then the user must log on to the system separately to display or
> execute a work item.
> Format: <System name>[<Application group name>]   Example: ABC[SSO]
>
> If we set this logon_id to a generic user called EMAILUSER who is the user
> that is registered as the actual agent if we click on the link in the
> extended notification email? I will try this out shortly but wanted to know
> if anyone else has been down this path before and can share their
> experience?
>
> Thank you
> Kevin
>
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