Priority of the work item created for this step in the Business Workplaces of its recipients.

[Nat 4 Govender]

Hi All

This is the details for Priority
===========================

Work Item with Express Notification 

Use
 
When the system creates a work item with priority 
1 , each of its recipients receives an express notification (dialog box 
with appropriate text) on the screen. The recipient can call the Business 
Workplace directly from the express message.
Excluded agents do not receive a message.
 
Constraints
 
The system does not generate an express message in the following cases:
 ?if the user processes the work item immediately due to 
advance with immediate dialog ?if all users are recipients of the work 
item (this is the case with 
general tasks for which no responsible agents are defined) ?if the work 
item was forwarded
 
The system only creates express notifications when a work item is created. 
An express notification is not created for the new recipients of priority 
1 work items that are forwarded.
 
If one of the recipients processes the work item, the other recipients 
still receive an express message.
===============================================


I have the user decision work item set as priority 1.
When the user is logged off the system and logs on the users does not 
receive a notification.

Please advise.




Kind Regards

Nat Govender | IT Specialist : SAP Workflow | Toyota South Africa Motors
TSAM Durban, 15 Prospecton Road, Prospecton, 4133 
Office: +27 (0) 31 910 2645 | Fax: 086 607 0414 | Email: 
ngovender4 at toyota.co.za

If you tell the truth, you don't have to remember anything. 
People may not remember exactly what you did, or what you said but they 
will always remember how you made them feel. 
CONFIDENTIALITY CLAUSE This e-mail is a privileged and private communication and may be read, copied and used only by the intended recipient(s). If you are not an intended recipient, please inform the sender by return e-mail with the subject heading "Received in error". Please then delete the e-mail; destroy any copies of it and do not disclose its contents to any person or entity. If you are not the intended recipient, note that any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is strictly prohibited and may be unlawful. Neither the sender nor Toyota South Africa Motors () Ltd accepts any liability whatsoever as a result of the further dissemination of this e-mail. Toyota South Africa Motors (Pty) Ltd does not guarantee that e-mail communications are secure or error-free, as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete, or contain viruses. 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20131120/bb9bf15c/attachment-0001.htm