Offline Approval to ECC via Outlook

[Dart, Jocelyn]

HI Snehal,
SRM has a standard provided example of this sort of offline approval using mail.   So if you have access to SRM you might like to take a look at the relevant program.

BTW you could use Extended Notifications to generate and send the mail - which is the job of Extended Notifications -  but you would need to create a custom handler for your notification to swap the standard hyperlinks for your approve/reject hyperlinks.

Even with XML you need to logon somehow to send data into the system.
I'd be curious to know if anyone is using web activities.  I haven't heard of it so far.
Regards,
Jocelyn

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Snehal Kutumbale
Sent: Saturday, 26 January 2013 11:51 PM
To: David G Cooper
Cc: sap-wug at mit.edu
Subject: Re: Offline Approval to ECC via Outlook

Hello Everyone,

We had a look at the web-activity step in the workflow, as we are trying to build offline email approval in ECC, without connecting to SAP. (So extended notification doesn't work).

As per documents, the web--activity sends an XML document to the specified URL and can wait for response. Can it also send the XML document to the specified email address?

Thanks & Regards,
Snehal
On Fri, Jan 25, 2013 at 2:30 PM, David G Cooper <davidgcooper06 at gmail.com<mailto:davidgcooper06 at gmail.com>> wrote:

Hi Snehal,



Based on the requirements listed I would look into the Webflow inbound communication options.  I have read about this some time back but cannot remember the specifics.



Basically you need to provide in the Email HTML buttons that send an email/message back to the Webflow engine.  The webflow engine then instantiates a workflow based on the contents of the email/message and takes the appropriate actions.  It may be better to use a SOAP message rather than email.



Remember that email is a store and forward mechanism and SAP has no way of removing a message from the recipients list in outlook once actioned.  This is where DUET excels as it has full integration to the SAP workflow/Webflow interfaces.



Kind Regards

David Cooper

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