Workflow approvers are non SAP usesr

Wed Nov 21 08:59:31 EST 2012

John,

On second thought, I should note that the “offline approval” scenario – as I understand it -  is really designed for users who are SAP users who need the ability to approve without being logged in.

There are at least a couple problems with what you are asking. 1) You lose history if you don’t have a username to apply to the approval execution in the system. (Who approved the item?) You could probably find a creative way to handle that problem but that’s just adding work and complexity – is avoiding having a few more users really worth it? And … 2) are there license implications with doing so? Particularly if a company does this precisely for the purpose of avoiding license expense. (I don’t know much about the licensing side but this occurred to me as a potential concern. Maybe it is, maybe it isn’t.)

I would probably lean toward just creating the users, but look at the offline approval scenario for allowing them to avoid actually having to log in.

Just a little more to throw into the mix.  Maybe someone with a little more direct experience with this scenario will weigh in.

Margaret

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Hilsbos, Margaret A
Sent: Wednesday, November 21, 2012 8:20 AM
To: SAP Workflow Users' Group
Subject: RE: Workflow approvers are non SAP usesr

Hi John,

I haven’t implemented it myself, but it involves setting up inbound processing of email messages. If you google “sap workflow offline approval” you will probably find the information you need.

Hope that helps!

Margaret

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of John Haworth
Sent: Wednesday, November 21, 2012 4:49 AM
To: SAP Workflow Users' Group
Subject: Workflow approvers are non SAP usesr

Hi

Please could someone remind me..

We have no portal, so users will receive outlook emails of outstanding task for their attention. How should / could I deal with non SAP users in an approval process?  I know the obvious answer is to make them SAP users, but at the moment this is not a preferred option, the approvers are all at director level and just want to approve from the email they receive.

Kind Regards

John Haworth
SAP PDM
CSC

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