SAP Wokflow Substitution

[Baba Jammi]

Hi Jocelyn,
 
We are creating substitution from the backend using function module SAP_WAPI_SUBSTITUTE_MAINTAIN but tasks are processed from UWL. I tried unreserving the workitem through backend function module, but no luck.
 
Thanks,
Baba

--- On Thu, 3/22/12, Dart, Jocelyn <jocelyn.dart at sap.com> wrote:


From: Dart, Jocelyn <jocelyn.dart at sap.com>
Subject: RE: SAP Wokflow Substitution
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Date: Thursday, March 22, 2012, 5:29 PM


Hi Baba,
Maybe take a step back and tell us:
a) Which inbox you are using (SAP Inbox or UWL)
b) How the substitution is being created

I'm wondering if you have defined the substitution in the usual way.
With substitution (regardless of whether it's active or passive)  both the original recipient and the substitute can access the work items during the substitution.
The only reason for them being hidden from one or the other is if a work item has been reserved by one of them.
Regards,
Jocelyn

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Sheldon Oxenberg
Sent: Friday, 23 March 2012 5:30 AM
To: SAP Workflow Users' Group
Subject: RE: SAP Wokflow Substitution

Please see SAP Note 74000 -
Q&A: Substitution in Business Workflow

Regards.

SHELDON OXENBERG
System Architect Principal Leader
LMP Technical Architect, SAP Workflow
CSC



From:   Baba Jammi <jmc_sap at yahoo.com>
To:     "SAP Workflow Users' Group" <sap-wug at mit.edu>
Date:   03/22/2012 01:36 PM
Subject:        RE: SAP Wokflow Substitution
Sent by:        sap-wug-bounces at mit.edu




Yes, even I expected the same. But it's not the case. When I see in the log, tasks are only delivered to B, not to
A.

Thanks,
Baba

--- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:

  From: Stephens, Monique S L <moniques at bcm.edu>
  Subject: RE: SAP Wokflow Substitution
  To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
  Date: Thursday, March 22, 2012, 11:32 AM



  Normally with workflow substitution, the documents will still route to A and B can pick them up.  If you look at
  the documents themselves, can you see whose inbox they are actually in?








  Monique Stephens





  From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Baba Jammi
  Sent: Thursday, March 22, 2012 11:30 AM
  To: SAP Workflow Users' Group
  Subject: RE: SAP Wokflow Substitution






Thanks Stephen.





Its user B substitues for A.





So, after date expiration, A should see all the workitems which were delivered to B during the substituion period.
This is not happening.





Thanks,


Baba



--- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:

  From: Stephens, Monique S L <moniques at bcm.edu>
  Subject: RE: SAP Wokflow Substitution
  To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
  Date: Thursday, March 22, 2012, 8:48 AM
              If user A is the substitute as your first sentence implies, then it would not remain in A’s inbox
              after the expiration date.





  However, your statements below are confusing because first you have A as the substitute, then B.








Monique Stephens





From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Baba Jammi
Sent: Thursday, March 22, 2012 8:41 AM
To: SAP Workflow Users' Group
Subject: SAP Wokflow Substitution








Not sure if this is how workflow substition works or I am missing something. Please advise.





User A substitutes for B for period 03/22 thru 03/25.





On 03/23 workflow finds agent A as approver for a task and delivers task to agent B as he is substitute.





Agent B, takes NO action on the task.





On 03/25, workflow substitution exprires.





On 03/26, task still appearing in Agent B's inbox whereas I was expecting it to appear in agent A's inbox as
substitution expired.



Thank you,
Baba






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