Addressing Selected Agent by Name When Using a Rule

[Rick Bakker]

Hello,

Rules only return userids (or positions or org units..), not names.
You would have to have a separate step that executes the rule and then
uses the resulting agents as input to go find their real names. You
could use the result of the rule in the original step, or keep using
the rule there.

regards
Rick Bakker
hanabi technology

On Fri, Feb 24, 2012 at 8:34 AM, Ali Husain <mr_mago40 at hotmail.com> wrote:
>
> Hello WF experts,
>
> I have a rule where i'm executing a function module to retrieve a certain
> agent. When sending him the decision work item i want to be able to address
> him by his name. Is there a way to get the selected agent name automatically
> so that i can use it in the work item description? I thought
> of retrieving his name inside of the rule itself and then setting the value
> in the container and back to the workflow but i was not getting any value in
> the workflow container element. I'm not even sure if that would work:
> passing the value back from the rule to the wf container then to the task
> container so that i can address the agent by his name in the description. I
> was able to get data from the rule container but not set any values to it
> using the below code:
>
>   DATA: lv_dummy type char30 value 'Hello'.
>   swc_set_element ac_container 'v_dummy' lv_dummy.
>
> I also tried binding the _rule_result but it only contains the user id of
> the selected agent and not his name. I could retrieve the name in a previous
> step but I was wondering if there's a better way.
>
>
> Appreciate your help.
>
> Thanks, Ali
>
>
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